Kraken Digital Asset Exchange
Kraken Digital Asset Exchange
1,001 – 5,000 कर्मचारी
क्रिप्टोफिनटेकवित्त
Kraken Digital Asset Exchange एक वैश्विक क्रिप्टोकरेंसी और वित्तीय प्रौद्योगिकी कंपनी है, जिसकी स्थापना 2011 में हुई थी। इसका प्लेटफ़ॉर्म Bitcoin और Ethereum सहित 200 से अधिक डिजिटल परिसंपत्तियों की खरीद और बिक्री के लिए सुविधाएँ प्रदान करता है, जिनमें नए उपयोगकर्ताओं और अनुभवी ट्रेडरों दोनों के लिए डिज़ाइन किए गए उपकरण शामिल हैं। इसकी सेवाओं में उन्नत ट्रेडिंग इंटरफ़ेस, मार्जिन ट्रेडिंग, ओवर-द-काउंटर ट्रेडिंग और व्यक्तिगत तथा संस्थागत ग्राहकों के लिए कस्टडी समाधान शामिल हैं। Kraken सुरक्षा, तरलता, प्रूफ ऑफ़ रिज़र्व के माध्यम से पारदर्शिता और चौबीसों घंटे ग्राहक सहायता पर ज़ोर देता है तथा अंतरराष्ट्रीय बाज़ारों में काम करता है। Kraken में काम करना डिजिटल परिसंपत्ति ट्रेडिंग और वित्तीय सेवाओं के बुनियादी ढाँचे के विकास और संचालन से जुड़ा है। कंपनी अपने मिशन-आधारित मूल्यों के साथ-साथ क्रिप्टोकरेंसी से जुड़े जोखिमों और अलग-अलग नियामक व्यवस्थाओं की समझ से मार्गदर्शित होती है।

AI Growth Operations Specialist – Kraken, UK Remote

Operate and quality-check Kraken’s AI-powered growth platform, overseeing approvals, agent activity, and product testing. Document bugs, assess outputs, and maintain QA guidance for open-finance products.

विवरण

  • Run daily operations and quality assurance for the internal growth platform
  • Regression-test releases, rule updates, edge cases, and existing features
  • Document and track bugs, then confirm fixes, recording reproduction steps, severity, and impact
  • Track platform performance and agent activity
  • Escalate anomalies, ambiguous issues, and potentially risky outputs
  • Manage daily approval queues and make sure each item is reviewed
  • Assess agent outputs against established checklists and standards
  • Spot unclear or inconsistent workflows and report them to the team
  • Create and maintain test plans, QA checklists, runbooks, and release notes
  • Work with colleagues in product, engineering, growth, and platform operations

आवश्यकताएँ

  • Background in QA, testing, operations, support, or analytics, preferably involving a software product or complex system
  • Exceptional attention to detail
  • A systematic approach to testing, including preparing and following test plans
  • Clear written communication for bug reports and documentation
  • Confidence working with data and dashboards
  • Ability to pick up new tools and systems quickly
  • Regular use of AI tools and curiosity about their limitations
  • Willingness to learn prompt engineering and communicate precisely with AI systems
  • Reliability in following routines and keeping queues clear
  • Experience testing software products or AI and large language model tools is an advantage
  • Familiarity with Jira, Mixpanel, or comparable tools is an advantage
  • Exposure to marketing, CRM, or lifecycle messaging workflows is an advantage
  • Interest in fintech or crypto is an advantage

लाभ

  • Remote work arrangement
  • Work with a global, diverse team
  • Ongoing learning in a fast-paced environment
  • Opportunity or requirement to use Kraken products after joining
  • Equal opportunity employment
  • Consistent job-related skills and work-style assessments
  • Qualified applicants with criminal histories are considered in accordance with the San Francisco Fair Chance Ordinance

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