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Trinity Health
Trinity Health
Sponsor pentru viza H1BAsistență medicalăEducațieNonprofit
Trinity Health este o instituție de învățământ creștină pentru clasele K–12 din Wichita, Kansas, care oferă un mediu de învățare centrat pe credință și îmbină formarea spirituală cu instruirea academică. Programele sale sprijină dezvoltarea intelectuală și personală a elevilor prin educație la clasă, sport și arte frumoase. Profesorii și familiile colaborează pentru a încuraja performanța academică, implicarea în comunitate și o relație personală cu Isus Hristos.
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Locurile de muncă ale companiei

Administrative Assistant and Customer Service Representative – Hartford, CT (Hybrid)

Support callers for Trinity Health At Home, a provider of home care, palliative care, and hospice services. This hybrid Connecticut role combines customer service with administrative call handling.

USStatele Unite ale AmericiiCTConnecticutHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistent administrativ

Descriere

  • Respond to incoming calls and provide customer service.
  • Greet callers courteously and assess what they need.
  • Follow the telephone etiquette script when answering calls.
  • Answer professionally and compassionately within three rings.
  • Route calls to the right parties promptly and appropriately.
  • Work to meet or exceed callers’ expectations.
  • Transfer calls to the appropriate party, announcing each transfer in advance.
  • Check whether the intended recipient is available.
  • If they are unavailable, offer voicemail or take a message.
  • Record calls in the telephone log.
  • Report telephone system problems to management.
  • Reflect Trinity Health’s Mission, Vision, and Values in conduct and decisions.
  • Complete other duties assigned by management.

Cerințe

  • High school diploma or equivalent.
  • Healthcare or home care experience is preferred.
  • Strong communication and customer service skills.
  • Strong critical thinking skills.
  • Knowledge of Medicare rules and regulations is preferred.
  • Working knowledge of managed care is preferred.
  • Experience multitasking across multiple computer systems.
  • EPIC experience is a plus.
  • Consistently uphold the organization’s mission and Code of Ethics and follow its Compliance Program.
  • Live near one of the employer’s Connecticut offices.

Beneficii

  • Health, dental, and vision insurance starting on the first day of employment.
  • Daily Pay option.
  • Short-term and long-term disability coverage.
  • 403(b) plan.
  • Generous paid time off.
  • Mileage reimbursement.
  • Comprehensive orientation.
  • Opportunities for career advancement.
  • Hybrid schedule with two days in a Connecticut office and three days working remotely.

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