Canoe Intelligence
Canoe Intelligence
Canoe Intelligence builds software for the alternative investments industry. Its SaaS platform uses machine learning and automation to collect, standardize, and manage investment data, helping institutional investors, asset servicers, capital allocators, and wealth managers handle operational workflows and reporting. The company develops B2B financial technology with distributed teams across New York, London, and Jacksonville.

Relationship Manager, EMEA and APAC

Lead strategic client relationships and drive adoption, renewals, and account growth for Canoe Intelligence’s alternative investment data automation platform. Work with institutional investors and asset managers across EMEA and APAC.

Apraksts

  • Manage and grow client relationships across EMEA and APAC.
  • Partner with Client Success, Implementation, Support, Sales, and leadership to improve retention and revenue.
  • Promote client retention practices, including the use of business reports.
  • Increase net dollar retention through account expansion and renewals.
  • Build strategic relationships with decision-makers and C-suite stakeholders.
  • Support successful product adoption and maintain client health.
  • Help clients realize value and return on investment.
  • Find opportunities to grow client accounts.
  • Manage the client renewal process.
  • Contribute to plans for scaling the team and company.

Prasības

  • Have experience managing a portfolio of accounts and driving adoption, retention, growth, value realization, expansion, and upselling.
  • Be able to communicate, present, and influence key stakeholders effectively.
  • Have experience presenting ROI analyses or business reviews to senior stakeholders.
  • Bring strong listening, negotiation, and presentation skills.
  • B2B SaaS experience is strongly preferred.
  • Experience in financial services, FinTech, or alternative investments is strongly preferred.
  • Be able to travel, often overnight, within EMEA approximately monthly.

Priekšrocības

  • Benefits stipend covering options such as medical, dental, and vision care.
  • Flexible paid time off.
  • Pension contribution.
  • Flexible work-from-home policy.
  • Home office stipend.
  • Employee Assistance Program.
  • Gym or Wi-Fi reimbursement.
  • Education assistance.
  • Parental leave.
  • Opportunity to travel within EMEA.

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