State Street ir globāls finanšu pakalpojumu uzņēmums, kas apkalpo institucionālos investorus, piedāvājot ieguldījumu pārvaldības un ieguldījumu apkalpošanas risinājumus. Tā pakalpojumi ietver aktīvu pārvaldīšanu, glabāšanas pakalpojumus un ieguldījumu izpēti, ko nodrošina ekspertīze finanšu, finanšu tehnoloģiju un banku darbības jomā. Uzņēmums palīdz klientiem pārvaldīt sarežģītas ieguldījumu darbības, izmantojot datus, atziņas un darbības iespējas, lai uzlabotu efektivitāti un atbalstītu finanšu lēmumu pieņemšanu.
Head of Technology Process Re-Engineering, Managing Director
Lead State Street’s technology process mapping and re-engineering capability as Managing Director. Improve transparency, governance, controls, and efficiency across Global Technology Services.
Apraksts
- Establish and lead a Global Technology Services capability for technology process mapping, re-engineering, and operational transparency.
- Set standards, methods, taxonomy, tools, and adoption practices for documenting critical technology processes.
- Create and maintain end-to-end views of priority processes, covering activities, roles, systems, handoffs, controls, pain points, and performance measures.
- Build and manage a small team of process mapping specialists across two global locations.
- Analyze processes to uncover duplication, fragmentation, manual workarounds, unclear ownership, control gaps, and opportunities to simplify or standardize.
- Work with process owners and transformation teams to design future-state processes, define roles and decision rights, and create implementation roadmaps.
- Set measurable re-engineering outcomes, such as reduced complexity, faster cycle times, stronger control alignment, clearer accountability, and better reporting.
- Establish governance practices to keep process maps current, validated, assigned to owners, and aligned with standards and control expectations.
- Prepare executive-level reporting on process coverage, mapping maturity, risks, opportunities, decisions, and progress.
- Engage senior stakeholders across technology, risk, operations, and delivery teams.
- Lead evidence-based discussions, resolve ownership questions, challenge established practices, and support adoption of redesigned processes.
Prasības
- At least 15 years leading technology process transformation, process re-engineering, business architecture, operational excellence, technology transformation, or risk-aligned remediation in large organizations.
- Senior leadership experience, preferably in financial services, technology, operations, risk management, or another highly regulated environment.
- Expertise in BPMN, SIPOC, value stream mapping, Lean, Six Sigma, business capability mapping, operating model design, or related disciplines.
- Experience creating process standards, governance models, repositories, reusable templates, maturity assessments, and executive reporting for technology process improvement programs.
- A strong record of working with globally distributed technology teams and influencing senior stakeholders across Global Technology Services, risk, operations, and business-aligned technology functions.
- Ability to define and scale process mapping, process architecture, and process re-engineering capabilities.
- Ability to identify process inefficiencies and turn analysis into redesign options, implementation plans, and measurable results.
- Strong understanding of process design, ownership, controls, metrics, evidence, operational resilience, and control environments.
- Excellent written, verbal, and facilitation skills.
- Strong analytical skills for assessing process data, control evidence, performance indicators, organizational handoffs, and operating model constraints.
Priekšrocības
- 401(k) retirement savings plan with company match
- Basic life insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Optional additional insurance coverage
- Paid vacation
- Paid sick leave
- Short-term disability
- Leave for family care responsibilities
- Employee Assistance Program
- Incentive compensation, including eligibility for annual performance-based awards
- Certain tax-advantaged savings plans
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Employee networks