Trailborn Hotels & Resorts
Trailborn Hotels & Resorts
„Trailborn Hotels & Resorts“ – Jungtinių Valstijų butikinių viešbučių ir kurortų įmonė, kurianti išskirtines apgyvendinimo vietas paplūdimiuose, nacionaliniuose parkuose, slidinėjimo kurortuose ir vyno regionuose. Jos objektai kuriami atsižvelgiant į vietinę aplinką, o apgyvendinimą papildo vietoje veikiantys restoranai, SPA centrai, ekskursijos su gidais ir kitos patirtys, skirtos atsipalaiduoti po laiko gamtoje. Įmonė taip pat tiesiogiai vartotojams siūlo viešnages ir dovanų korteles, tvarumą puoselėja įgyvendindama iniciatyvą „Keep Extraordinary“ ir plečia savo objektų portfelį į naujas vietoves svetingumo bei kelionių sektoriuose.

Senior Sales Manager - Jackson Hole

Lead group, corporate, leisure, and event sales for Trailborn Jackson Hole resort. Manage client relationships, sales planning, forecasting, negotiations, and coordination across resort departments.

Aprašymas

  • Generate and close new group, corporate, association, SMERF, and leisure business
  • Build and strengthen existing client relationships through proactive account management
  • Lead sales calls, virtual presentations, and property site inspections
  • Provide timely responses to RFPs and other inquiries
  • Negotiate contracts, rates, and concessions within approved guidelines
  • Create annual sales plans and market strategies
  • Represent the resort at trade shows, networking events, and industry associations
  • Track emerging market opportunities and competitive activity
  • Work with Revenue Management to improve ADR, occupancy, and RevPAR
  • Assess opportunities using profitability and displacement analysis
  • Keep sales forecasts and booking pace information accurate
  • Review production reports and refine sales strategies as needed
  • Act as the primary contact for assigned accounts
  • Arrange site visits and familiarization tours
  • Manage the handoff from sales to resort operations
  • Support client satisfaction and repeat business
  • Address client concerns promptly and professionally
  • Coordinate with Catering, Events, Front Office, Marketing, and Operations to deliver group business
  • Contribute to weekly sales strategy meetings
  • Help create promotional campaigns and packages
  • Support resort-wide programs and brand standards
  • Keep CRM and sales system records current and accurate
  • Develop proposals, contracts, and client correspondence
  • Measure production against budgets and sales targets
  • Submit weekly activity reports and monthly forecasts
  • Maintain complete account histories and supporting documentation
  • Provide guidance to junior sales team members when appropriate
  • Encourage effective collaboration across departments
  • Promote high-quality guest service
  • Represent the resort positively in the local community

Reikalavimai

  • Bachelor's degree in Hospitality Management, Business, Marketing, or a related field, or equivalent experience
  • At least five years of hotel or resort sales experience
  • Demonstrated success in group and corporate sales
  • Strong negotiation and relationship management capabilities
  • Excellent written and verbal communication skills
  • Proficiency with CRM platforms and Microsoft Office
  • Willingness to travel as needed
  • Valid driver's license
  • Resort sales experience preferred
  • Experience with Marriott sales systems such as CI/TY, MarRFP, or related platforms preferred
  • Knowledge of Jackson Hole, mountain destinations, or outdoor tourism markets preferred
  • Experience with Delphi, Synexis, or comparable sales systems preferred

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