Northern Arizona Healthcare
Northern Arizona Healthcare
Northern Arizona Healthcare — қоғам денсаулығын жақсартуға және емделу үдерісін қолдауға бағытталған кешенді денсаулық сақтау ұйымы. Оның қызметтеріне шұғыл медициналық көмек, бейінді медициналық көмек, бариатриялық хирургия сияқты хирургиялық бағдарламалар және алғашқы медициналық-санитариялық көмек көрсететін клиникалар кіреді. Ұйым сондай-ақ денсаулық туралы білім береді және салауатты өмір салтын насихаттап, медициналық қызметтер туралы хабардарлықты арттыратын қоғамдық бастамаларға қатысады.

Medical Office Receptionist – Flagstaff, AZ (On-Site)

Support patient scheduling, insurance verification, payments, authorizations, and front-office operations at Flagstaff Medical Clinics. Serve patients courteously while coordinating scheduling and administrative needs with providers and clinic teams.

Сипаттама

  • Handle multi-line phones and operate or troubleshoot photocopiers, office equipment, and computer ordering systems
  • Receive, secure, sort, and distribute forms, mail, communications, supplies, and equipment
  • Provide backup support for office staff and assist with special projects
  • Coordinate daily activities to maintain efficient office operations
  • Keep scheduling systems and patient scheduling reports accurate and current
  • Train and orient designated staff on front-office responsibilities
  • Track inventory and reorder equipment, supplies, and floor-stock items
  • Collect insurance details, verify patient eligibility, update demographics, and process payments
  • Complete end-of-day reconciliation and resolve billing errors using systems such as BOS
  • Collect and process authorization forms for visits, tests, laboratory work, and procedures
  • Obtain required consent for care and authorization to obtain or release information
  • Prepare and distribute department communications and maintain distribution lists
  • Work with providers and staff to resolve scheduling concerns and consult clinic leadership about system issues
  • Protect confidentiality, document and communicate required actions to management, and support safety and compliance requirements
  • Deliver prompt, courteous service and de-escalate concerns raised by callers and patients

Талаптар

  • High school diploma or GED required
  • Fingerprint Clearance Card application number required upon hire
  • Fingerprint Clearance Card required within 90 days of hire
  • Associate degree preferred
  • At least two years of experience in a medical or comparable field preferred
  • At least two years of customer service experience preferred
  • Experience with Dimensions, Lawson, Halogen, Midas, or Microsoft Office Suite preferred
  • Knowledge of legal and ethical requirements for handling patient information
  • Keep any required certifications or licenses current and valid before their expiration dates
  • Complete mandatory company modules and required job-specific training within the designated timeframe

Артықшылықтар

  • Free employee health insurance
  • Professional growth opportunities
  • Free bus pass
  • Wellness program with wellness coaches
  • Access to HSA and FSA accounts
  • Employee pharmacy discounts
  • Employer-funded short-term disability and salary continuation program with no employee contributions
  • Volunteer Time Off program
  • Discounts at various local and national organizations
  • Pet insurance
  • Employee recognition and celebration programs
  • Diversity, equity, and inclusion initiatives
  • Employee referral bonus program
  • Employee assistance program

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