Contato Seguro | Canal de Denúncias
Contato Seguro | Canal de Denúncias
51 – 200 Employees
ConsultingHealthcareLegal
Contato Seguro | Canal de Denúncias provides secure whistleblowing and compliance services for organizations in Brazil. Its platform enables employees and other stakeholders to submit reports through web, mobile app, WhatsApp, and phone, while supporting confidential intake, investigation, and case management for issues such as fraud, harassment, and discrimination. The company combines software with 24/7 support, AI-assisted intake, and a specialist team that includes psychologists and lawyers. Its services also cover implementation, awareness campaigns, management reporting, and ongoing compliance and risk-prevention activities for companies ranging from small and midsize businesses to large enterprises.

Web Developer, AI Agents — Porto Alegre Hybrid

Build generative AI agents for Contato Seguro’s commercial operations. Connect systems, automate customer workflows, and evaluate performance through A/B testing.

Description

  • Build generative AI agents that improve sales operations
  • Develop customer service and prospecting journeys, initially through WhatsApp
  • Work with the Sales Directorate to turn commercial needs into practical intelligent tools
  • Plan A/B experiments and assess performance across alternative workflows
  • Connect AI agents with internal business systems
  • Support ongoing automation initiatives and process refinement

Requirements

  • Two or more years of professional development experience
  • Working knowledge of JavaScript, Node.js, PHP, and Python
  • Proficiency with Git and GitHub, including version control and resolving merge conflicts
  • Practical understanding of SQL and database systems
  • Familiarity with web services
  • Familiarity with Salesforce
  • Completed or ongoing higher education in technology or a related discipline
  • Able to work in a hybrid arrangement in Porto Alegre, Rio Grande do Sul
  • English proficiency

Benefits

  • Health coverage
  • Dental coverage
  • Life insurance
  • Wellhub membership
  • Meal or food allowance
  • Performance-based bonuses
  • Discounts and partnerships with educational institutions

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