Valley Cabinet, Inc
Valley Cabinet, Inc
51 – 200 Employees
B2BConstructionManufacturing
Valley Cabinet, Inc is a Wisconsin-based manufacturer and installer of custom cabinetry for homeowners, builders, and designers. The company manages the process from consultation and design through material selection, fabrication, and installation, with made-to-order options spanning door styles, wood species, hardware, countertops, and millwork. Its Wisconsin showrooms support a hands-on customer experience focused on tailored cabinetry, local craftsmanship, and durable results for residential and building projects.

Shipping Coordinator - Onsite in De Pere, Wisconsin

Coordinate freight shipments, deliveries, billing, and customer support for Valley Cabinet’s custom cabinetry operations. Maintain accurate orders and records while working with customers, carriers, and internal departments.

Description

  • Coordinate shipments with common carriers, freight providers, and delivery services
  • Request freight quotes and calculate estimated shipping costs
  • Arrange shipment pickups and deliveries
  • Help schedule and coordinate local delivery routes
  • Track shipments and monitor delivery progress
  • Keep customers informed about shipment schedules, delivery details, payment requirements, and shipping questions
  • Assist with customer service and order-related inquiries
  • Support order entry, order maintenance, and customer account activities
  • Provide customers with order-status updates and follow-up information
  • Process customer payments connected to shipments and orders
  • Prepare and issue invoices after shipments are completed
  • Review and approve shipping invoices and related charges
  • Monitor shipping-related items and maintain their records
  • Keep shipping, billing, customer, and supporting documentation accurate
  • Handle shipping and customer concerns in line with established procedures
  • Manage multiple shipments, requests, and priorities accurately and on schedule
  • Help ensure orders are fulfilled and delivered promptly and accurately
  • Collaborate with customer service, production, shipping, accounting, sales, and other teams
  • Adhere to company policies, procedures, and workplace standards
  • Keep the work area clean and organized
  • Perform additional duties as assigned

Requirements

  • High school diploma or equivalent is required
  • An associate or technical degree in business, communication, customer service, logistics, supply chain, accounting, or a related area is preferred
  • One to three years of experience in customer service, administration, shipping, logistics, transportation, accounting, order processing, or a related field is preferred
  • Basic knowledge of customer service, shipping, logistics, and office operations
  • Well-developed organizational and time-management abilities
  • Careful attention to detail and accuracy
  • Capacity to balance competing priorities and deadlines in a fast-paced setting
  • Professional communication skills for working with customers, carriers, and colleagues
  • Strong customer service and relationship-management abilities
  • Ability to recognize and resolve routine shipping and customer service issues
  • Working proficiency with Microsoft Office and other business systems
  • Willingness and ability to learn company products, processes, systems, and shipping procedures
  • Ability to work independently while contributing effectively to the team
  • Clear and effective English communication skills, both verbal and written
  • Applicants may undergo pre-employment screening, which can include drug testing, reference and employment verification, background checks, and skills assessments
  • Compliance with E-Verify requirements is required

Benefits

  • Health, dental, vision, and life insurance through a comprehensive benefits package
  • Opportunities for career development and advancement
  • Bonus opportunities
  • Paid time off
  • Paid holidays
  • 401(k) plan with a company contribution
  • Access to an onsite nurse
  • Performance reviews after two, six, and twelve months of employment

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