Verizon
Verizon
Verizon is a major U.S. telecommunications company serving consumers and businesses through wireless, broadband, mobile, home internet, and enterprise network services. Its large-scale operations span consumer connectivity, business networking, 5G, and network infrastructure, with career opportunities across technology, engineering, retail, and finance. Verizon’s hiring context also reflects a focus on employee development and corporate responsibility as it works to connect people and organizations to the services they rely on.

Senior Product Designer, Commerce and AI

Shape Verizon Business sales and service experiences with user-centered commerce journeys, prototypes, and AI-assisted design. Improve digital touchpoints across the customer lifecycle.

Description

  • Guide design from problem framing and early concepts through delivery.
  • Create polished, intuitive, simple, and easy-to-use experiences.
  • Partner with product managers, engineers, and researchers to understand user needs and business goals.
  • Turn user needs and business goals into effective design solutions.
  • Develop wireframes, prototypes, and high-fidelity designs with industry-standard design tools, AI tools, and generative workflows.
  • Incorporate Figma Make, Gemini, Claude, and NotebookLM into design workflows.
  • Use data, customer insights, product thinking, experimentation, and design rationale to inform decisions.
  • Set quality standards for AI-assisted design and uphold strong craft and usability.
  • Develop and refine narratives that communicate product opportunities and requirements.
  • Enhance experiences and optimize customer touchpoints throughout the customer lifecycle.
  • Strengthen design culture by leading critiques and workshops.

Requirements

  • Bachelor's degree or at least four years of work experience.
  • At least four years of relevant experience demonstrated through work or military experience.
  • At least four years of design experience.
  • A strong portfolio showing user-centered product thinking, polished visual craft, and considered interaction design for complex ecosystems.
  • Experience presenting and explaining design decisions to stakeholders and cross-functional teams.
  • Experience producing high-fidelity designs that follow visual design principles and design system specifications.
  • Experience independently leading design processes from discovery through launch.
  • Experience balancing user needs, technical constraints, and business goals.
  • Experience guiding decisions through structured thinking, clear rationale, and user-centered research.
  • Experience with experimentation, metrics, or using data to guide design decisions.
  • Demonstrated experience designing shopping and commerce flows.
  • Portfolio must consist entirely of professional work.
  • A bachelor's or master's degree in Design is considered an additional qualification.
  • Experience designing for growth, monetization, digital transformation, or omnichannel experiences is considered an additional qualification.
  • Experience designing for B2B is considered an additional qualification.
  • Strong communication and storytelling skills are considered an additional qualification.
  • Attention to detail and a strong eye for visual craft are considered additional qualifications.

Benefits

  • Medical, dental, and vision coverage.
  • Short- and long-term disability coverage.
  • Basic and supplemental life insurance.
  • Accidental death and dismemberment insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • 401(k) savings plan with matching contributions.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Paid parental leave.
  • Adoption assistance.
  • Tuition assistance.
  • Role-dependent premium pay, including overtime, shift differentials, holiday pay, and allowances.
  • New hires receive up to 15 vacation days annually, with more accruing as service increases.
  • Incentive-based compensation with the opportunity to earn additional pay.
  • Award-winning total rewards package.

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