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F5 is a cybersecurity and enterprise SaaS company focused on application services and security. Its technology helps organizations manage digital applications across cloud environments, with capabilities designed to support application performance, availability, control, and protection.
Senior Forward Deployed Engineer, AI Security at F5
Lead technical onboarding and deployment for F5’s AI security products. Guide enterprise customers through implementation, adoption, and post-sales technical success.
Description
- Plan and lead technical onboarding and implementation for new customers, defining scope, milestones, and success measures
- Manage the post-sales technical relationship and act as the primary contact for customer engineering and security teams
- Create and deliver structured implementation plans that achieve First Time to Value efficiently and consistently
- Surface blockers, expectation gaps, and capability needs, escalating issues when appropriate
- Partner with Sales, Engineering, Services, and Product teams on handoffs and knowledge sharing
- Create reusable processes, technical documentation, implementation templates, and internal runbooks
- Coordinate support requirements, triage technical issues, and work with Support and Development teams
- Represent customer needs and collect feedback to guide the product roadmap and future services
Requirements
- At least eight years of experience in a post-sales technical role such as TAM, Solutions Engineer, Integration Engineer, or Implementation Consultant
- Hands-on experience building or deploying AI systems and applications
- Strong knowledge of enterprise infrastructure, including networking, containers, and security protocols
- Experience leading on-premises, hybrid, or complex SaaS technical deployments
- Experience supporting enterprise customers in regulated industries
- Excellent communication and project management abilities
- Comfort working independently and proactively in a high-growth environment with ambiguity
- Red Hat Certified Specialist in OpenShift Administration is preferred
Benefits
- Competitive salary
- Commission eligibility
- Benefits package
- Career growth and advancement opportunities
- Incentive compensation
- Bonus opportunity
- Restricted stock units
- Reasonable accommodations for candidates
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