C.A. Fortune is a sales brokerage and marketing consultancy serving consumer brands, with particular experience in food and beverage. The company helps products reach retail decision-makers through sales support, retail insights, e-commerce strategy, and creative marketing. Its work combines market understanding with hands-on commercial execution to strengthen brand visibility, improve retail placement, and support growth as consumer and retail conditions evolve.
Senior E-Commerce Client Partnership Manager — Chicago Hybrid
Lead Amazon growth for consumer brands through digital shelf management, merchandising, advertising, and client strategy across Seller Central and Vendor Central.
United States
Illinois$95,000 – $105,000 / year
HybridFull-timeSeniorEnglish RequiredAccount ManagerSalesDescription
- Manage a portfolio of Amazon clients and oversee daily growth activities
- Run strategy sessions, business reviews, and operational meetings
- Drive digital shelf and merchandising strategy from development through execution
- Build channel-wide e-commerce strategies supporting availability, content, acquisition, and retention
- Optimize Amazon digital shelves and guide assortment, pricing, merchandising, and advertising decisions
- Partner with clients to define, monitor, and report on key performance indicators
- Support client relationships and meetings with Amazon Vendor Managers
- Oversee client Vendor Central and Seller Central accounts, including catalog, content, merchandising, data accuracy, and Amazon support submissions
- Handle data administration and task coordination directly
- Lead new-client onboarding and product launches across Vendor Central and Seller Central
- Coordinate with the internal insights team on client reporting and decision-support data
- Evaluate client performance reports and turn findings into actionable growth recommendations
- Monitor progress, organize client communications, and keep key deadlines on track
- Resolve operational challenges with Amazon support, including issues that could delay shipments
- Contribute to important client strategy discussions
- Collaborate with distributors and third-party logistics providers to support clients selling through Amazon
Requirements
- Five or more years of experience working with Amazon
- Experience with a major brick-and-mortar or online retailer
- Background partnering with Amazon and using Seller Central and Vendor Central
- Experience managing budgets and advertising spend through Amazon’s advertising portal
- Strong understanding of consumer products, particularly food products
- Clear, concise communication skills with careful attention to detail and proofreading
- Demonstrated ability to manage multiple priorities, solve problems, and meet deadlines
- Strategic and analytical thinking, with the ability to convert self-developed approaches and efficient processes into execution
- Bachelor’s degree or comparable industry experience
- Proficiency with required computer applications, including Outlook, Word, Excel, PowerPoint, and SharePoint
- Client management or agency experience is strongly preferred
- Previous consumer packaged goods experience
- Familiarity with both Seller Central and Vendor Central platforms
Benefits
- Paid time off and sick leave
- 11 paid company holidays annually
- One floating holiday
- Two paid volunteer days each year
- Three months of fully paid parental leave for all genders
- Medical, dental, and vision coverage
- Company-paid life insurance
- 401(k) with company match
- Summer hours with half-day Fridays from Memorial Day through Labor Day
- Eligibility for a bonus