re:act is a London-based digital and creative marketing agency founded by former FMCG marketers. The agency helps global brands develop memorable stories through social media strategy and management, influencer relations, community engagement, content, integrated campaigns, and creative production. Its in-house capabilities include photography, video, animation, and CGI, supporting work across health and beauty, food and drink, and other FMCG categories. re:act combines creative development with data-informed campaign thinking and offers an inclusive environment for people working across strategy, content, social, and production.
Senior Account Manager, Social Marketing - London Hybrid
Lead paid, organic and influencer social campaigns for re:act, a London-based digital content agency. Manage client delivery, budgets and cross-functional teams for high-profile FMCG brands.
Description
- Lead daily client relationships across brand, social and community teams
- Turn client briefs and business objectives into actionable paid, organic and influencer social workstreams
- Partner with strategy, creative and influencer teams to develop practical, high-impact social-first ideas
- Present campaigns, performance results and insights to clients
- Proactively identify and resolve roadblocks, bottlenecks and delivery issues
- Track trends, competitor activity and platform developments
- Oversee always-on content calendars, paid social activations, community campaigns and influencer partnerships
- Direct content planning, timeline coordination, stakeholder reviews and approval processes
- Ensure content is delivered accurately, on schedule and to specification across formats, platforms and markets
- Manage client feedback and revision requests
- Coordinate with producers and creatives on deliverables, usage rights and deadlines
- Support performance reporting and insight development with the analytics team
- Coach Account Executives and Account Managers
- Coordinate work across creative, influencer, paid media and strategy teams
- Manage scopes of work, timelines and budget trackers
- Identify scope expansion and resourcing risks
- Track time, reconcile budgets and maintain reliable forecasts
- Manage external partners and talent, including influencers, creators and platform representatives
Requirements
- Substantial experience in a social-first agency and current performance at Senior Account Manager level
- Drinks and sports experience, or a strong interest in these areas, is highly desirable
- Hands-on experience leading always-on social delivery for FMCG or lifestyle brands, ideally in drinks, sports, healthcare or beauty
- Strong knowledge of social content planning, production workflows, usage rights and channel requirements across Meta, TikTok and YouTube
- Highly organised and detail-focused, with a consistent record of meeting deadlines and deliverables
- Composed and confident under pressure, with sound instincts, strong judgement and a clear perspective
- Excellent client communication and relationship management skills
- Able to manage scopes, timelines, approvals and budgets independently
- Primarily agency-side experience across multiple clients or brands
- Strong personal commitment to producing high-quality work
Benefits
- Annual and new business bonus schemes
- Up to 29 days of leave plus bank holidays
- Summer working hours
- Free breakfast and refreshments
- Dog-friendly office
- Hybrid working arrangements
- Supportive team environment
- Autonomy to produce excellent work
- Structured opportunities for growth
- Inclusive workplace
- Reasonable adjustments available during the recruitment process