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HireHawk
HireHawk
11 – 50 Employees
ConsultingLogisticsMarketing
HireHawk is a recruitment service that helps companies build vetted global teams across consulting, logistics, and marketing. Its end-to-end hiring support covers workforce planning, candidate sourcing and screening, hiring, payroll administration, and compliance. The company also emphasizes a streamlined candidate experience through rapid sourcing and role-specific vetting, supporting organizations as they grow their distributed teams.
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Remote Personal Injury Case Manager Assistant

Support pre-litigation cases for HireHawk’s U.S. law firm clients from Honduras. Coordinate client care, medical treatment, records, insurance follow-ups, and case documentation.

HNHonduras
$1,500 – $1,600 / month
RemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredExecutive Assistant
Cloud

Description

  • Track daily priorities and follow up on outstanding actions to support Case Managers across pre-litigation cases.
  • Share case updates, appointment details, and treatment progress with English- and Spanish-speaking clients.
  • Arrange medical appointments, referrals, MRIs, injections, and other recommended treatment.
  • Confirm appointment attendance and flag missed visits or gaps in treatment.
  • Request medical records, billing statements, treatment updates, and other outstanding provider documents.
  • Search policies, verify coverage, and follow up with insurance adjusters.
  • Keep case notes accurate, documentation organized, and task updates current in the firm’s cloud-based case management system.
  • Track pending tasks and unanswered requests, escalating potential delays to the assigned Case Manager.
  • Organize medical records, bills, insurance documents, and supporting materials for demand preparation teams.
  • Coordinate case handoffs among Case Managers, attorneys, medical records staff, and demand preparation personnel.

Requirements

  • At least 1–3 years of hands-on U.S. personal injury case management experience; direct personal injury experience is required.
  • Prior experience supporting California personal injury cases.
  • Bilingual English and Spanish, with strong written and verbal communication skills and an empathetic, professional approach to injured clients.
  • Working knowledge of personal injury workflows, medical treatment coordination, and insurance claims.
  • Experience communicating with clients, medical providers, and insurance representatives.
  • Experience using legal case management software to maintain accurate case notes, documents, and follow-up tasks.
  • Strong organizational and follow-through skills, with the ability to prioritize multiple cases, resolve routine administrative issues, and work remotely with minimal supervision.
  • Pre-litigation experience supporting Case Managers with large caseloads is a plus.
  • Familiarity with California-specific personal injury concepts, including Proposition 213, is a plus.
  • Experience obtaining medical records, requesting billing documentation, and supporting demand preparation is a plus.
  • Understanding of bodily injury claims, insurance coverage verification, and policy limits is a plus.
  • Familiarity with cloud-based case management systems and paperless law firm workflows is a plus.

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