iShare Inc.
iShare Inc.
iShare Inc. is a New Jersey–based IT consulting firm that helps mid-market and enterprise organizations plan, implement, and improve technology systems. Its services span strategic technology advisory, software development, staffing, guided architecture, automation, business intelligence, and information security. The company takes a hands-on, people-centered approach, drawing on senior enterprise experience across healthcare, manufacturing and chemicals, software, and professional services. iShare Inc. works with organizations across the United States as a B2B technology partner focused on practical solutions for business improvement and transformation.

Remote Banking Customer Service Representative

Remote customer service role supporting financial accounts, retirement plans, and life insurance. Responsibilities include processing transactions and resolving customer issues during 24/7 rotational shifts.

Description

  • Assist customers with financial accounts, retirement plans, and life insurance
  • Process financial transactions accurately
  • Resolve customer issues during rotational shifts
  • Manage customer accounts and related financial transactions

Requirements

  • 2–20 years of customer service experience in financial services, banking, retirement services, or life insurance
  • Hands-on experience with 401(k) and other retirement plans
  • Experience servicing life insurance policies or products
  • Knowledge of investment products and the stock market, including equities and securities
  • Experience managing customer accounts and processing financial transactions
  • Strong communication, problem-solving, and customer service abilities
  • Successful completion of a background check and fingerprint verification
  • Availability for 24/7 rotational shifts, including nights

Benefits

  • Fully remote work arrangement
  • 24/7 rotational schedule that includes night shifts

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