Stanton Optical is a retail optical company operating at the intersection of healthcare, retail, and eCommerce. Its offerings include eye exams, eyeglasses, sunglasses, contact lenses, and vision supplements, with purchasing options that may include vision insurance, financing, and affordability-focused promotions. The company’s services are designed to make routine vision care and eyewear access more convenient for customers.
Licensed Sales Consultant - Spartanburg, SC Onsite
Help Stanton Optical customers select, fit, and receive eyewear in an onsite retail setting. Diagnose prescription issues, complete repairs, and deliver a positive eye-care experience.
Description
- Welcome patients and customers while assessing their needs
- Present promotional products and services throughout the customer journey
- Recommend eyewear based on each customer’s budget and eye-care requirements
- Investigate prescription concerns and address customer complaints
- Meet assigned sales targets while following company and local policies
- Apply quality-control procedures, including OSHA and other safety standards
- Complete routine housekeeping to uphold brand standards
- Measure, fit, and adjust lenses and frames both onsite and virtually
- Validate lens power ranges and frame measurements, then approve completed jobs
- Review prescriptions and confirm that lenses meet required specifications
- Complete minor repairs, mount lenses in frames, and edge stock lenses
- Verify that customer orders are delivered accurately and on schedule
- Maintain lab-area standards and report equipment problems or incorrect orders
- Monitor delivery commitments to support Now Service and Ready When Promised standards
- Handle additional duties as assigned
Requirements
- At least one year of demonstrated success providing excellent customer service and exceeding sales targets in a fast-paced retail setting
- Ability to manage multiple tasks, set priorities, and adapt to changing business needs within a team
- Strong communication skills for working with people from diverse backgrounds
- Valid ABO/NCLE certification and/or the applicable state license
- High school diploma or equivalent
- Commitment to delivering excellent customer and patient care
- Willingness to learn, adopt, and encourage innovation
- Ability to uphold high work standards and support others with an entrepreneurial mindset
- Availability to work a flexible schedule based on business needs
- Working knowledge of Microsoft Word and Google Docs
Benefits
- Medical, dental, and prescription drug insurance
- Company-funded life insurance and short-term disability coverage
- Complimentary eyeglasses
- Identity theft protection
- Pet insurance
- Paid time off that grows with tenure
- Professional development and advancement opportunities
- Employee recognition initiatives
- Employee Assistance Program
- Two complimentary eyeglasses annually with no dollar limit
- Friends and Family product discounts
- Variable compensation and sales commission opportunities
- Flexible and dynamic workplace
- Collaborative team environment