Group Communications Specialist
Absa Group
Develop strategic internal content and campaigns for Absa Group, a leading African banking group. Strengthen colleague engagement across digital communication channels.
Open
PORCH 💚 is an insurance technology company building software and services for the home services ecosystem. Its tools support home professionals, utility providers, real estate teams, homeowners, and related partners across inspections, moving, mortgages, maintenance, warranties, and home improvement. By connecting these services, PORCH helps simplify customer onboarding, service requests, and other parts of the homeownership and home-buying experience. Its hiring context reflects a small team working across insurance, software, and home services.
Inside Sales Representative – Home Warranty (Remote, Washington)
Sell American Home Protect home warranty services for Porch Group through consultative consumer sales. Manage inbound and outbound calls, email follow-up, renewals, and cancellations.
Description
- Explain American Home Protect products and services to prospective and existing customers
- Recommend solutions that support revenue growth
- Process cancellations and renewals for the three-year home warranty product
- Use consultative selling techniques with consumers through inbound and outbound calls and email
- Identify and engage prospective customers
- Handle an average of 50–60 inbound calls each day
- Achieve required campaign conversion targets
Requirements
- 1–2 years of experience selling products or services by phone or in person, ideally in a call center or retail setting
- Excellent verbal and written communication skills
- Proficiency in English
- Ability to work independently through a multi-step sales process
- Ability to follow up with warm leads by phone or email
- Experience using CRM platforms such as Salesforce
- Home warranty or auto warranty sales experience is a plus
- Must be authorized to work in the United States
- Remote applicants must not be located in Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, or West Virginia
Benefits
- Sign-on bonus of up to $1,250
- Commission-based pay structure with sales incentives
- Health, dental, and vision insurance with 96% of costs covered
- PTO and 10 days of paid vacation per year
- 401(k) retirement savings plan
- Paid sick leave
- Company-paid holidays, typically nine per year
- Paid parental leave
- Life and AD&D insurance
- Short- and long-term disability insurance
- Health savings account and flexible spending account options
- Dependent care FSA and transportation savings account options
- Employee assistance program
- Identity theft protection program
- Travel assistance
- Will preparation services
- Fitness and other employee discount programs
- Private game room
- Flexible scheduling with 8-hour shifts
- Casual, supportive workplace
- Career development opportunities
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