NCR Atleos
NCR Atleos
NCR Atleos develops self-service financial technology for banks, financial institutions, and retailers worldwide. Its products and services include ATM-as-a-Service, ATM software, managed ATM operations, card-free cash access, and mobile cash withdrawal. By combining ATM infrastructure, software, and end-to-end outsourcing, the company helps organizations expand access to cash while simplifying operations and improving customer experiences. NCR Atleos operates an independent global ATM network and works across banking, fintech, and enterprise technology.

Field Service Technician II – Denver, CO (On-Site)

NCR Atleos is seeking a Field Service Technician II to repair ATMs and self-checkout systems across Denver-area territories. The role covers hardware, software, networking, and electromechanical troubleshooting.

Description

  • Complete customer installations, maintenance visits, and service calls efficiently and on schedule
  • Maintain and repair electromechanical systems, including ATMs and self-checkout equipment, throughout an assigned territory
  • Carry out preventive maintenance, corrective repairs, and complete system overhauls
  • Investigate and resolve hardware, software, networking, and system-configuration problems
  • Address network failures, system access, security controls, and remote connectivity issues
  • Prioritize and triage customer issues, resolving potential problems proactively where possible
  • Maintain clear, helpful, and professional customer communication focused on achieving resolution
  • Complete NCR Atleos virtual and practical training programs
  • Follow NCR Atleos policies, including Shared Values, the Code of Conduct, health and safety rules, accurate timekeeping, and fleet and safe-driving requirements
  • Handle other related responsibilities aligned with qualifications and business requirements
  • Work in nearby service territories during regular shifts when operational coverage requires reassignment
  • Choose to take overnight travel assignments supporting wider service coverage

Requirements

  • Be based locally in the designated geographic area
  • Have at least one year of related experience
  • Be authorized to work in the United States
  • Be at least 19 years old
  • Hold a valid driver’s license and maintain a driving record meeting NCR Atleos fleet standards
  • Demonstrate PC and basic electronics skills, along with familiarity with operating systems
  • Be able to perform essential duties without reasonable accommodation, including extended travel and several hours of daily driving
  • Be available for rotating and weekend shifts
  • Be able to independently carry and lift tools, parts, and equipment weighing up to 50 pounds
  • Be able to bend, squat, walk, stand, sit, reach, and perform repetitive hand movements while handling objects of varying sizes
  • Have familiarity with large servers, mainframe computers, and imaging software
  • A+ Certification, CompTIA certification, or Network+ (N+) Certification is preferred
  • Pass the screening criteria applicable to the position as a condition of employment

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Short- and long-term disability coverage
  • Paid vacation
  • 401(k) plan
  • Overnight travel assignments are covered under established company policy and reimbursement guidelines

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