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Allstate
Allstate
H1B Visa SponsorConsultingInsuranceLogistics
Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.
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Experienced Material Damage Claims Adjuster – Texas Remote

Investigate coverage, liability, damages, and potential fraud for National General auto insurance claims. This fully remote Texas role involves customer service, claim evaluation, and negotiation.

USUnited StatesTXTexas
$53,500 – $82,500 / year
RemoteFull-timeMiddleSeniorEnglish RequiredClaims Specialist

Description

  • Investigate and verify loss facts for automobile accidents ranging from basic to advanced
  • Determine applicable coverage, liability, and damage assessments
  • Adjust and negotiate claims within assigned authority limits
  • Assess subrogation or fraud potential and manage complex cases accordingly
  • Use advanced knowledge of company policies, the insurance industry, and organizational relationships
  • Handle complex auto claims involving coverage, liability, and damages
  • Review, assess, and negotiate moderate to complex injury claims when assigned
  • Identify vehicle body parts and evaluate other possible property damage
  • Understand customer needs and respond with appropriate service skills
  • Collaborate effectively with colleagues across teams
  • This role has no supervisory responsibilities

Requirements

  • Prior experience as a Material Damage Claims Adjuster
  • Residence in the Central Standard Time zone
  • Strong customer service skills grounded in empathy and professionalism
  • Expertise in de-escalation and clear, effective communication
  • Strong foundation in coverage investigation and liability assessment
  • Ability to investigate basic through advanced automobile accidents and adjust claims within authority limits
  • Ability to assess potential subrogation or fraud
  • Advanced knowledge of insurance policies, the insurance industry, and organizational relationships
  • Ability to independently handle complex auto claims involving coverage, liability, and damages
  • Ability to review, evaluate, and negotiate moderate to complex injury claims when assigned
  • Ability to identify vehicle body parts and assess other potential property damage
  • Authorization to work in the United States
  • Applicants with an active insurance license must end all existing appointments before onboarding and may not hold outside appointments during employment
  • Applicants with a resident producer license must formally surrender it when directed by the licensing team
  • A dedicated, private, distraction-free workspace for remote work
  • Reliable internet service with minimum speeds of 50 MB download and 5 MB upload

Benefits

  • Comprehensive equipment package with laptop, monitors, headset, keyboard, and mouse
  • Monthly reimbursement toward internet connectivity costs
  • Work-from-home arrangement
  • Equal Opportunity employment protections
  • Application assistance or accommodations available

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