Careers at Crown
Careers at Crown
Careers at Crown connects job seekers with opportunities at Crown Equipment Corporation, a manufacturer of material handling equipment serving the logistics, transport, and manufacturing sectors. Hiring spans engineering, manufacturing, information technology, sales, and customer service, with roles suited to people interested in industrial innovation, product quality, and supporting customers throughout the equipment lifecycle. The company’s career offering also highlights professional development and employee well-being.

Customer Care Representative - Honolulu, HI (Onsite)

Support Crown customers and service technicians by handling calls, technician dispatch, billing, payroll hours, and daily work orders.

Description

  • Handle incoming calls from Crown customers and service technicians
  • Coordinate technician dispatch
  • Record technician payroll hours
  • Process parts and service billing
  • Prepare daily work orders
  • Keep records and files organized
  • Provide support to other departments as needed

Requirements

  • Under two years of related experience
  • High school diploma or equivalent
  • Strong telephone communication skills
  • Effective communication, organization, math, and computer skills
  • Experience using Microsoft Office
  • Leadership ability, technical experience, and relevant knowledge are advantageous
  • Ability to manage multiple tasks
  • Legal authorization to work in the United States
  • Must not require current or future work authorization sponsorship

Benefits

  • Health, dental, vision, and prescription drug coverage with a company contribution toward each plan
  • Health Savings Accounts and Flexible Spending Accounts
  • 401(k) plan with 100% matching on the first 4% of eligible pay contributed, with company matching contributions fully vested
  • Company-paid life and disability coverage
  • Optional supplemental term life insurance
  • Paid parental leave
  • Nine paid holidays
  • Paid vacation accrued according to length of service and position
  • Paid sick leave
  • Birthday pay for non-exempt employees
  • Tuition reimbursement of up to $5,250 per calendar year
  • Competitive wages
  • Benefits package for full-time employees

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