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Gartner is a global research and advisory firm that helps enterprise leaders make informed decisions on mission-critical priorities. Its work combines expert analysis, consulting, executive guidance, research, and digital market services across areas such as technology, finance, human resources, legal, marketing, sales, and product strategy. Gartner also organizes more than 40 conferences and advises organizations on improving technology investments. Teams work within a hybrid model designed to support collaboration across a diverse, international workforce, with career opportunities spanning client services, consulting, research, advisory, technology, and corporate functions.
Client Success Partner - Gartner (Hybrid)
Help Gartner clients realize value from their subscriptions and business technology insights. Manage client relationships, support onboarding, and strengthen satisfaction, retention, and growth.
Description
- Build and manage relationships with client stakeholders ranging from senior executives to junior professionals across business functions
- Help clients use Gartner subscriptions effectively to improve satisfaction, retention, and growth
- Present Gartner services and capabilities to new clients and explain their value to decision makers
- Lead client conversations, identify priorities, and recommend actions that deliver strong value and return on investment
- Partner with internal Gartner teams to resolve challenges and increase client value
- Review the client portfolio regularly, tracking performance and key engagement metrics
- Onboard clients and demonstrate the value of Gartner services
- Increase engagement with products adopted by large client teams
Requirements
- At least two years of relevant professional or internship experience
- A demonstrated record of success driven by a commitment to delivering excellent client experiences
- Strong communication, collaboration, prioritization, critical thinking, and influencing abilities
- Bachelor’s degree preferred
Benefits
- Competitive compensation
- Generous paid time off
- Charitable donation matching
- Medical, dental, and vision coverage
- Parental leave
- Employee Assistance Program
- 401(k) matching of up to $7,200 annually
- Collaborative, team-focused culture that values diversity
- Professional development and substantial opportunities for advancement
- Discounted opportunity to purchase company stock
- Hybrid work arrangement with flexibility to work virtually when effective
- Significant rewards for top performers
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