
IV.AI is an enterprise artificial intelligence and SaaS company focused on decision intelligence and data orchestration. Its software helps organizations make fragmented data more usable by combining discovery and cleaning through Magnet, modeling and anomaly detection with Toaster, and workflow-ready delivery through Scissors, a no-code interface for embedding AI insights into tools such as CRMs and CDPs. The company’s work emphasizes agentic AI, traceable and auditable models, data governance, and integration with existing infrastructure, with applications spanning entertainment and media, market intelligence, location and point-of-interest verification, and GEO/AEO commerce signals.
Chief of Staff to the CEO, Operations — Los Angeles Hybrid
Lead IV.AI’s revenue operations and executive operating rhythm as Chief of Staff to the CEO. Connect commercial, product, engineering, and leadership execution through automation and clear operating systems.
Description
- Translate the CEO’s direction into coordinated company execution
- Strengthen revenue operations through CRM architecture, funnel design, data quality, integrations, and reporting
- Deliver pipeline and forecasting visibility to the executive team
- Create a unified tracking system for contracts, purchase orders, payment status, and order forms
- Establish core deal desk processes
- Deploy automated and agentic AI workflows across the commercial funnel
- Minimize manual response, follow-up, and reporting activities
- Manage planning and business review rhythms for the executive team
- Own meeting formats, decision tracking, and follow-through
- Sequence the CEO’s commercial and technical priorities
- Evaluate initiatives for feasibility, resourcing needs, and risk
- Coordinate the CEO, CRO, CTO, and COO while managing escalations across sales, product, and engineering
- Prepare the CEO for critical client and partner discussions and represent their perspective when required
- Turn ambiguous, high-stakes challenges into completed outcomes and transition them to lasting owners
- Build pipeline, contract, payment, automation, escalation, and executive operating systems within the first 90 days
Requirements
- 5–8 years of experience in chief of staff, business operations, strategy and operations, management consulting, or technical program management
- Experience working in an agency, client-services, or B2B software environment
- Hands-on CRM ownership, with HubSpot preferred
- Demonstrated ability to build CRM workflows, reports, and data models
- Experience establishing, optimizing, and automating a revenue operations or business operations function
- Ownership of a commercial metric such as forecast accuracy, pipeline hygiene, sales cycle time, or contract turnaround
- Experience creating automation or agentic AI workflows for commercial use
- Experience managing an operating cadence for a leadership team
- Comfort with data systems and applied AI for feasibility assessment and effective questioning, without needing to build the systems
- High tolerance for ambiguity and a history of creating structure from scratch
- Excellent written communication, including decision-support briefs
- Legally authorized to work in the United States
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid vacation, sick leave, and public holidays
- Maternity and paternity leave
- Hybrid schedule in Los Angeles with 2–3 days onsite