SCARPEL TELECOM
SCARPEL TELECOM
51 – 200 Employees
SaaSSecurityTelecommunications
SCARPEL TELECOM is a telecommunications and SaaS company focused on application-to-person messaging for businesses. Its cloud platform supports enterprise SMS through HTTP APIs, SMPP, short codes, push and messenger integrations, rich communication tools, message cascading, SMS firewall protection, and two-factor authentication. The company serves B2B customers with global carrier connectivity, CRM integration, security-focused messaging infrastructure, pay-as-you-go billing, and round-the-clock support.

Chief of Staff, Strategy & Operations — Cyprus Remote

Act as the CEO’s strategic operating partner at an international A2P SMS aggregator. Drive planning, analytics, cross-functional delivery, process improvement, and leadership execution.

Description

  • Act as the CEO’s business partner and operational right hand
  • Translate company priorities into accountable plans with clear owners and deadlines
  • Maintain visibility across targets, actions, responsibilities, deadlines, and follow-ups
  • Track commercial and operational performance, including margins, volumes, client portfolios, pipeline, and costs
  • Evaluate business data critically and provide actionable recommendations to the CEO
  • Create and maintain a live leadership dashboard for cross-functional projects and commitments
  • Set weekly and monthly operating cadences and run leadership meetings centered on decisions and execution
  • Improve commercial workflows, quoting, client handovers, and escalations across Sales, AM/CSM, Carrier Operations, Finance, Legal, and Technology
  • Lead cross-functional initiatives from definition through delivery and assess their impact
  • Support organizational development through function design, critical hiring, and onboarding
  • Develop CEO-level presentations, one-pagers, partner and investor materials, and negotiation preparation

Requirements

  • Demonstrated project and program management ability, with several concurrent workstreams carried through to completion
  • Strong analytical capability and confidence working with business intelligence tools and spreadsheets
  • Ability to interpret a profit-and-loss statement and understand the drivers behind the figures
  • Ability to influence teams and leaders without formal authority
  • Clear, direct, and well-structured written and verbal communication
  • Proactive, self-directed approach to work
  • Business-fluent English
  • Russian language skills are advantageous for internal collaboration
  • Telecommunications or A2P messaging experience is a significant advantage
  • Corporate, consulting, PMO, or Chief of Staff experience from other industries is welcome when paired with strong analytics and independence
  • Practical experience building automations with tools such as HubSpot, Notion, Power BI, and Superset
  • Regular use of AI as a work tool, with the ability to build agents for reporting, follow-ups, data preparation, and routine coordination

Benefits

  • Remote working arrangement
  • Worldwide role
  • Direct collaboration with the CEO
  • Exposure to partner and investor communications
  • Hands-on work with AI, automation, business intelligence, and cross-functional operations

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