
Remote Customer Success Manager, Pindrop
PindropManage commercial and mid-market customer accounts for Pindrop’s cybersecurity platform. Increase adoption and customer value while monitoring account health and coordinating renewals.


Manage commercial and mid-market customer accounts for Pindrop’s cybersecurity platform. Increase adoption and customer value while monitoring account health and coordinating renewals.

Lead client success for strategic fintech accounts at FIS. Guide adoption, value realization, renewals, and growth through close partnership across teams.

Lead customer research, analytics, and Qualtrics feedback programs at Unum, an employee benefits provider. Turn customer insights into business decisions and service improvements.

Support American Red Cross mobile blood drives in Norfolk and Hampton by welcoming donors, collecting blood, and preparing equipment.

Support construction businesses using GCPay’s invoicing and compliance platform. Troubleshoot customer issues through phone, email, and live chat.

Build and operate enterprise AI agents, chatbots, and integrations for Turtle’s electrical distribution business. Help keep AI systems secure, governed, and reliable.

Lead supplier quality development for engineered items at RTX, supporting supplier qualification, corrective action, PPAP, and continuous improvement across aerospace operations.

Build secure customer identity platforms with Auth0 and Okta for Cigna Healthcare. Automate enterprise authentication, including SSO, MFA, federation, and passwordless access.

Improve conversion, revenue, and checkout performance across KnowFully Learning Group’s six healthcare education brands. Lead experimentation, merchandising, analytics, and website quality in a remote U.S. role.

Maintain telecommunications network designs, circuits, and infrastructure in Guaynabo. Provision services, audit the Circuit Builder Module, and support telecom operations.