Chapters Health System
Chapters Health System
Chapters Health System is a not-for-profit healthcare organization providing palliative medicine, hospice care, and grief support across the Mid-Atlantic and Southeast United States. Its coordinated care model supports patients of all ages and conditions while addressing emotional and spiritual needs alongside medical care. The organization also extends its community focus through volunteer programs, individual and corporate giving, and Life’s Treasures Thrift Stores. Chapters Health System works with patients, families, caregivers, and healthcare professionals to deliver compassionate support throughout serious illness and end-of-life care.

Accounting Associate, Patient Payables (Florida Remote)

Support accounts payable and patient-payables operations for Chapters Health System by processing invoices, claims, and vendor records. The role focuses on accurate coding, approvals, payment follow-up, claims resolution, and provider communication.

Description

  • Process invoices and check requests through the automated accounts payable system
  • Enter vouchers and verify their accuracy
  • Review employee expense receipts for policy compliance
  • Apply the appropriate affiliate and general-ledger coding to vouchers
  • Assign approvers and route vouchers for approval
  • Record vouchers needing additional review in the special-handling log
  • Collect W-9 and ACH details when setting up new vendors
  • Respond to vendors and internal teams about invoice issues and questions
  • Maintain required logs and monitor system queues and reports to support timely payment
  • Support the annual 1099 process
  • Review patient claims and determine whether payments should be accepted, rejected, approved, or denied
  • Resolve pended claims, secondary-review items, and prior-approval requests
  • Respond to provider questions about claim adjudication through calls, correspondence, and appeals
  • Investigate overpayment and underpayment requests and provide findings and resolutions to the supervisor
  • Stay current on third-party billing and reimbursement requirements
  • Keep vendor records accurate, including TIN, NPI, physical and remit addresses, and contact details
  • Represent the Company professionally while following applicable regulations and policies for safety, security, confidentiality, and quality improvement
  • Engage in community and professional organizations, research, education, knowledge sharing, and professional development

Requirements

  • At least one year of accounting experience, including general ledger, accounts payable, accounts receivable, or financial reporting
  • Two years of medical claims processing or experience as a medical biller or coder for Patient Payables preferred
  • Computer proficiency with Microsoft Outlook, Excel, Word, and Windows Explorer
  • Accurate, detail-oriented team player with the initiative to work independently
  • Professional demeanor
  • Strong organizational skills and the ability to manage multiple tasks at once
  • Ability to maintain strict confidentiality
  • Effective time-management and prioritization skills, with the ability to complete assignments within required time frames
  • Successful completion of the position’s competency requirements
  • Consent to drug and alcohol testing after a conditional employment offer
  • Continued compliance with the Drug-Free Workplace Policy
  • Eligibility verification through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and throughout employment

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