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Senior SRE Engineer – Observability and Reliability
Senior SRE role responsible for Datadog, AWS operations, incident response, and PCI DSS support. The position strengthens observability, platform reliability, and compliance across a payments and fintech environment.
विवरण
- Own and advance Datadog as the primary observability platform across APM, tracing, log pipelines, metrics, RUM, Synthetics, SLOs, monitors, and Cloud SIEM.
- Build complete observability coverage for AWS production services, including ECS, Lambda, API Gateway, DynamoDB, EventBridge/SQS, CloudFront, and WAF.
- Establish and monitor SLIs and SLOs for critical user journeys, including ongoing error-budget tracking.
- Create focused alerting by reducing false positives, duplicate notifications, and inefficient monitors.
- Integrate and review security telemetry from CloudTrail, GuardDuty, Inspector, Macie, and VPC Flow Logs.
- Lead critical-incident response through triage, event correlation, clear communication, root-cause analysis, and postmortems.
- Strengthen technical governance through runbooks, playbooks, and support for Change Management in Jira Service Management.
- Support PCI DSS compliance by preparing monitoring, logging, and file-integrity-monitoring evidence and assisting with audits and penetration tests.
- Control observability FinOps by optimizing Datadog spending related to retention, log indexing, and metric cardinality.
- Act as the technical owner and principal point of reference for platform observability and reliability.
आवश्यकताएँ
- At least eight years of hands-on experience in SRE, observability, or supporting business-critical environments.
- Advanced practical expertise with Datadog, including APM, Traces, Logs, Synthetics, SLOs, and dashboards.
- Strong AWS architecture knowledge for operational troubleshooting, including CloudWatch, CloudTrail, ECS, Lambda, queues, and event-driven services.
- Experience handling incident, problem, and change management under ITIL or a comparable framework.
- Demonstrated ability to produce structured technical documentation such as runbooks, playbooks, and postmortems.
- A delivery-oriented approach with the ability to execute and troubleshoot beyond theoretical or architectural design.
- Capability to independently own observability work and prioritize the backlog without close supervision.
- Adaptability in changing environments, receptiveness to feedback, and commitment to continuous improvement.
- Strong interpersonal communication for transparent, coordinated work with engineering, QA, and product teams.
- Advanced or fluent English proficiency.
- Experience in payments, fintech, or environments governed by PCI DSS.
- Familiarity with Cloud SIEM and AWS security services such as GuardDuty, Inspector, and Macie.
- Experience with Observability as Code using Terraform and the Datadog API.
- Ability to read and analyze Go and/or TypeScript/Node.js code for diagnostic support.
लाभ
- Life insurance.
- Access to the Wellhub platform, formerly known as Gympass.
- Technical and management back-office support for accelerated onboarding and ongoing assistance throughout the engagement.
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