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Client Services Manager, Recruiting
Lead recruiting teams and client delivery for Cielo Talent, shaping hiring strategies and using recruiting analytics to support high-volume hiring.
विवरण
- Manage recruiter teams across client accounts and deliver strong client service.
- Build trusted relationships with client contacts, stakeholders, recruiters, and hiring leaders.
- Set team performance goals, monitor progress, and address gaps through coaching and performance management.
- Create an inclusive team culture that supports collaboration and learning.
- Coordinate new client implementations with Cielo teams and client leaders.
- Develop recruiting analytics, including time to fill, aging, cost per hire, satisfaction, recruiter productivity, and candidate sources.
- Run programs, events, and campaigns that grow candidate pipelines and advance recruiting plans.
- Guide strategic hiring, passive candidate outreach, recruitment marketing, and adoption of recruiting technology.
- Join client meetings, report progress and data, and resolve service delivery issues.
- Support client recruiting processes and coordinate shared delivery resources.
- Oversee Cielo metric reporting and profit-and-loss responsibilities.
- Standardize processes, improve operations, and promote consistent delivery.
- Share effective practices and advance organizational initiatives.
- Handle other assigned duties.
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आवश्यकताएँ
- Applicants must be based in the United States.
- Candidates may live in Pacific, Mountain, or Central time zones and must be able to work Mountain or Central business hours.
- Proven success in high-volume recruiting is required.
- Experience leading or managing recruiting teams is preferred.
- Background in a results-focused talent acquisition or human resources role.
- Experience coaching colleagues or managing a team.
- Familiarity with recruiting technologies, including applicant tracking systems and social media tools.
- Strong Microsoft Office skills.
- A bachelor's degree in business, management, human resources, or a related field is preferred.
लाभ
- Eligible for bonuses and benefits.
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