Onto Innovation
Onto Innovation
Podjetje Onto Innovation razvija meroslovne rešitve, sisteme za pregled napak, litografijo in programsko opremo za pametno proizvodnjo, namenjeno proizvajalcem polprevodnikov. Njegove tehnologije podpirajo proizvodnjo v celotnem procesu izdelave polprevodnikov, od pregleda vhodnih neobdelanih silicijevih rezin do končnega ohišanja, hkrati pa naslavljajo potrebe proizvodnje logičnih vezij, livarn, pomnilnikov, RF/MEMS-komponent, slikovnih senzorjev, naprednega ohišanja, LED- in močnostnih komponent, sondnega testiranja ter ravnih zaslonov. Proizvajalcem pomagajo prepoznati procesne izzive, izboljšati izkoristek, zmanjšati stroške in povečati zanesljivost izdelkov, s čimer podpirajo hitrejši razvoj izdelkov in proizvodnih procesov.

Senior Director of Operations

Lead service operations, equipment installations, workforce planning, and financial performance for Onto Innovation’s semiconductor process-control technologies.

Opis

  • Set and deliver service operations strategy in line with business and customer priorities.
  • Build the operating model, processes, governance, and performance standards for scalable service delivery.
  • Turn forecasts, installed-base growth, product roadmaps, and customer needs into capacity and operating plans.
  • Identify operational risks and emerging service needs, then prepare the organization to address them.
  • Align service teams, regions, and cross-functional partners around shared accountability.
  • Define, track, and improve service performance indicators.
  • Provide timely, useful performance reports and analyze operational data for trends, risks, and improvement opportunities.
  • Set service standards and field service quality measures with field leaders.
  • Lead corrective action and sustained improvement when results miss expectations.
  • Create governance to maintain improvements and track their business impact.
  • Lead organizational changes tied to new processes, technology, operating models, and business needs.
  • Oversee equipment installation and startup activities.
  • Work with Field Service, Engineering, Product, and customer-facing teams to improve installations and shorten time to customer acceptance.
  • Develop plans to address recurring installation, qualification, and acceptance problems.
  • Apply installation and field performance lessons to service processes, training, and product improvements.
  • Plan workforce and headcount around demand, installed-base needs, productivity targets, and business growth.
  • Improve labor deployment, utilization, coverage, and cost while sustaining service levels and organizational capability.
  • Manage operating budgets and service investments.
  • Work with Finance and business leaders on forecasts, workforce plans, productivity efforts, and financial results.
  • Meet quarterly and annual financial and operational goals.

Zahteve

  • Bachelor’s degree in Engineering, Business, Operations Management, or a related field, or equivalent education and relevant experience.
  • Substantial progressive leadership experience in service operations, field service, operations, engineering, or a related function in semiconductor equipment, semiconductor manufacturing, advanced manufacturing, or another complex capital equipment industry.
  • Experience leading managers and large, geographically dispersed technical or service organizations.
  • Record of managing complex service operations using operational and financial KPIs.
  • Experience in workforce and capacity planning, resource utilization, budgeting, and cost management.
  • Ability to lead large-scale operational improvement or business transformation efforts.
  • Experience handling complex customer issues across technical and commercial teams.
  • Ability to influence and align senior leaders across functions and organizational boundaries.
  • Strong analytical, commercial, financial, and problem-solving skills.
  • Excellent executive communication and stakeholder management skills.
  • Preferred: Advanced degree in Engineering, Business, Operations, or a related discipline.
  • Preferred: Experience supporting semiconductor capital equipment in high-volume manufacturing settings.
  • Preferred: Experience with Lean, Six Sigma, or other structured continuous improvement methods.
  • Preferred: Experience with service analytics, digital service capabilities, automation, and data-led performance management.
  • U.S. export licensing review may be required for applicants who are not U.S. citizens, permanent residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Ugodnosti

  • Competitive pay
  • Health coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Paid time off
  • 401(k) plan with employer match
  • Employee Stock Purchase Program
  • Wellness programs
  • Advanced tools
  • Collaborative and inclusive workplace
  • Annual bonus opportunities
  • Potential long-term incentives linked to company and individual performance

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