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Onto Innovation
Onto Innovation
1,001 – 5,000 Employees
H1B Visa SponsorManufacturingSemiconductorTechnology
Onto Innovation develops metrology, defect inspection, lithography, and smart manufacturing software for semiconductor manufacturers. Its technologies support production across the semiconductor process, from incoming bare wafer inspection through final packaging, while addressing the needs of logic, foundry, memory, RF/MEMS, image sensor, advanced packaging, LED and power, probe testing, and flat panel display manufacturing. By helping manufacturers identify process challenges, improve yield, reduce costs, and strengthen product reliability, Onto Innovation supports faster product and process development.
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Senior Director of Operations

Lead service operations, equipment installations, workforce planning, and financial performance for Onto Innovation’s semiconductor process-control technologies.

USUnited StatesCACaliforniaOROregon
$167,280 – $250,920 / year
On-siteFull-timeSeniorEnglish RequiredOperations

Description

  • Set and deliver service operations strategy in line with business and customer priorities.
  • Build the operating model, processes, governance, and performance standards for scalable service delivery.
  • Turn forecasts, installed-base growth, product roadmaps, and customer needs into capacity and operating plans.
  • Identify operational risks and emerging service needs, then prepare the organization to address them.
  • Align service teams, regions, and cross-functional partners around shared accountability.
  • Define, track, and improve service performance indicators.
  • Provide timely, useful performance reports and analyze operational data for trends, risks, and improvement opportunities.
  • Set service standards and field service quality measures with field leaders.
  • Lead corrective action and sustained improvement when results miss expectations.
  • Create governance to maintain improvements and track their business impact.
  • Lead organizational changes tied to new processes, technology, operating models, and business needs.
  • Oversee equipment installation and startup activities.
  • Work with Field Service, Engineering, Product, and customer-facing teams to improve installations and shorten time to customer acceptance.
  • Develop plans to address recurring installation, qualification, and acceptance problems.
  • Apply installation and field performance lessons to service processes, training, and product improvements.
  • Plan workforce and headcount around demand, installed-base needs, productivity targets, and business growth.
  • Improve labor deployment, utilization, coverage, and cost while sustaining service levels and organizational capability.
  • Manage operating budgets and service investments.
  • Work with Finance and business leaders on forecasts, workforce plans, productivity efforts, and financial results.
  • Meet quarterly and annual financial and operational goals.

Requirements

  • Bachelor’s degree in Engineering, Business, Operations Management, or a related field, or equivalent education and relevant experience.
  • Substantial progressive leadership experience in service operations, field service, operations, engineering, or a related function in semiconductor equipment, semiconductor manufacturing, advanced manufacturing, or another complex capital equipment industry.
  • Experience leading managers and large, geographically dispersed technical or service organizations.
  • Record of managing complex service operations using operational and financial KPIs.
  • Experience in workforce and capacity planning, resource utilization, budgeting, and cost management.
  • Ability to lead large-scale operational improvement or business transformation efforts.
  • Experience handling complex customer issues across technical and commercial teams.
  • Ability to influence and align senior leaders across functions and organizational boundaries.
  • Strong analytical, commercial, financial, and problem-solving skills.
  • Excellent executive communication and stakeholder management skills.
  • Preferred: Advanced degree in Engineering, Business, Operations, or a related discipline.
  • Preferred: Experience supporting semiconductor capital equipment in high-volume manufacturing settings.
  • Preferred: Experience with Lean, Six Sigma, or other structured continuous improvement methods.
  • Preferred: Experience with service analytics, digital service capabilities, automation, and data-led performance management.
  • U.S. export licensing review may be required for applicants who are not U.S. citizens, permanent residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Benefits

  • Competitive pay
  • Health coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Paid time off
  • 401(k) plan with employer match
  • Employee Stock Purchase Program
  • Wellness programs
  • Advanced tools
  • Collaborative and inclusive workplace
  • Annual bonus opportunities
  • Potential long-term incentives linked to company and individual performance

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