Swan
Swan
Swan je fintech podjetje, ki prek API-jev zagotavlja infrastrukturo za vgrajene bančne storitve. Njegova platforma podjetjem omogoča, da v svoje izdelke in delovne procese dodajo račune, kartice ter plačilne funkcionalnosti z lastno blagovno znamko. Swan z zagotavljanjem bančne tehnologije in regulativnega okvira za te storitve podjetjem pomaga vgraditi finančne funkcije v sektorje, kot sta PropTech in HR Tech, pri tem pa ohraniti osredotočenost na svoje ključne izdelke.

KYC Supervisor, French Market

Lead KYC and KYB reviews for the French market, resolving complex cases and coaching a compliance team. Help Swan scale its embedded banking operations while working within regulated financial services.

Opis

  • Review KYC and KYB cases in line with applicable laws and internal rules.
  • Resolve complex and unusual cases with tailored, compliant solutions.
  • Keep up with regulatory changes and continue developing your compliance expertise.
  • Train new team members on KYC procedures, regulatory requirements, internal tools, and review standards.
  • Hold regular one-to-one meetings and give practical feedback on operations.
  • Spot training needs, create individual development plans, and run focused small-group sessions.
  • Coordinate schedules, approve leave, and maintain shift coverage to meet service-level targets.
  • Oversee daily workflows, team objectives, service levels, and quality standards.
  • Work with Product, Engineering, and Risk to improve KYC processes.
  • Introduce and refine procedures across stakeholder teams.
  • Carry out quality checks and lead ongoing improvement initiatives.
  • Track team results against performance targets.

Zahteve

  • At least three years of KYC, AML, or financial security experience in fintech, payments, banking, or a fast-paced startup or scale-up.
  • Preferably one or more years of experience supervising or mentoring a team.
  • Strong knowledge of AML/CFT regulations and a risk-aware mindset.
  • Practical experience managing team performance, setting and tracking KPIs, monitoring productivity, and delivering structured coaching or training.
  • Experience onboarding and training colleagues.
  • Experience improving internal processes for greater efficiency and scale.
  • Strong analytical skills, attention to detail, and a data-driven approach.
  • Able to prioritize in a fast-moving operations environment and handle urgent cases without compromising compliance.
  • High proficiency with modern compliance platforms and CRMs, such as Zendesk, Forest, and Next Matter.
  • Proactive and willing to take a hands-on approach.
  • Excellent English communication and fluency in German, Dutch, French, Spanish, or Italian.
  • Willingness to work under a freelance contract.

Ugodnosti

  • Supportive work environment.
  • Commitment to diversity, equity, and inclusion.
  • Recruitment process includes a take-home assignment and a panel presentation.

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