GRAIL je zdravstveno podjetje, ki razvija tehnologije za zgodnejše odkrivanje raka. Njegov test Galleri za zgodnje odkrivanje več vrst raka uporablja analizo metilacije in strojno učenje za prepoznavanje signalov, povezanih z več vrstami raka, iz vzorca krvi. GRAIL sodeluje tudi z akademskimi in biofarmacevtskimi partnerji pri sponzoriranih raziskavah, kliničnih dokazih in precizni onkologiji, s širšim ciljem pomagati, da bi bil rak zaradi zgodnejše diagnoze lažje zdravljiv.
Event Operations Specialist
Coordinate blood-draw logistics, inventory fulfillment, and partner operations for GRAIL events. Support busy onsite programs and keep shipping deadlines on track.
Opis
- Coordinate recurring event administration, including preparing Test Requisition Forms, booking couriers, sending protected health information to clinics, and creating scheduler links.
- Coordinate operations between the Events Team and logistics partners, including BioTouch.
- Manage collateral and kit orders, inventory accuracy, stock levels, and fulfillment tracking.
- Create Salesforce accounts for specialized shipping and manage the Mobile Events Salesforce inbox.
- Meet shipping service deadlines and ensure event kits and materials arrive on time.
- Share daily event and scheduling updates in dedicated Slack channels.
- Maintain core systems and administrative support when Event Leads travel or run remote event weeks.
- Resolve urgent shipping delays and other logistics problems as they arise.
- Provide onsite operations, registration, and logistics support at large, busy, or high-risk events.
- Step in as an additional onsite lead when event sign-ups grow quickly.
- Review clinic kit workflows, courier handoffs, and phlebotomy setups during visits, and identify improvements.
Zahteve
- Bachelor’s degree or equivalent experience.
- Willingness to travel up to 25% to support onsite events.
- Experience supporting in-person clinical operations or events with multiple workstreams and stakeholders.
- A positive, hands-on approach and willingness to take on practical tasks.
- Strong organization, consistent follow-through, and an operations-focused mindset.
- Excellent in-person, verbal, and written customer service and communication skills.
- Five or more years of work experience preferred.
- Candidates in the Eastern or Central time zone preferred.
- Experience with logistics and provider- or channel-based business models.
- Working knowledge of program or project management software preferred.
Ugodnosti
- Remote role, with a home-based primary workplace.
- Occasional travel to a GRAIL office or other work or team event locations.