GRAIL
GRAIL
GRAIL is a healthcare company developing technologies for earlier cancer detection. Its Galleri multi-cancer early detection test uses methylation analysis and machine learning to identify signals associated with multiple cancers from a blood sample. GRAIL also works with academic and biopharma partners on sponsored research, clinical evidence, and precision oncology, with the broader aim of helping make cancer more treatable through earlier diagnosis.

Event Operations Specialist

Coordinate blood-draw logistics, inventory fulfillment, and partner operations for GRAIL events. Support busy onsite programs and keep shipping deadlines on track.

Description

  • Coordinate recurring event administration, including preparing Test Requisition Forms, booking couriers, sending protected health information to clinics, and creating scheduler links.
  • Coordinate operations between the Events Team and logistics partners, including BioTouch.
  • Manage collateral and kit orders, inventory accuracy, stock levels, and fulfillment tracking.
  • Create Salesforce accounts for specialized shipping and manage the Mobile Events Salesforce inbox.
  • Meet shipping service deadlines and ensure event kits and materials arrive on time.
  • Share daily event and scheduling updates in dedicated Slack channels.
  • Maintain core systems and administrative support when Event Leads travel or run remote event weeks.
  • Resolve urgent shipping delays and other logistics problems as they arise.
  • Provide onsite operations, registration, and logistics support at large, busy, or high-risk events.
  • Step in as an additional onsite lead when event sign-ups grow quickly.
  • Review clinic kit workflows, courier handoffs, and phlebotomy setups during visits, and identify improvements.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Willingness to travel up to 25% to support onsite events.
  • Experience supporting in-person clinical operations or events with multiple workstreams and stakeholders.
  • A positive, hands-on approach and willingness to take on practical tasks.
  • Strong organization, consistent follow-through, and an operations-focused mindset.
  • Excellent in-person, verbal, and written customer service and communication skills.
  • Five or more years of work experience preferred.
  • Candidates in the Eastern or Central time zone preferred.
  • Experience with logistics and provider- or channel-based business models.
  • Working knowledge of program or project management software preferred.

Benefits

  • Remote role, with a home-based primary workplace.
  • Occasional travel to a GRAIL office or other work or team event locations.

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