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Walmart
Walmart
B2CComerț cu amănuntulComerț electronic
Walmart este o companie globală de retail și comerț electronic care deservește consumatorii prin hipermarketuri, magazine universale cu discount, magazine alimentare și o piață online. Oferta sa largă de produse este susținută de o rețea extinsă de magazine fizice, operațiuni de vânzare directă către consumatori și sistemele de logistică și de lanț de aprovizionare necesare pentru circulația produselor în întreaga companie.
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Locurile de muncă ale companiei

Technology Operations Manager, Delivery and Pickup at Walmart

Lead technology operations for Walmart Business store-fulfilled delivery and pickup, using data to improve fulfillment and customer outcomes. Partner across Product, Engineering, and operations to solve complex issues and deliver scalable improvements.

USStatele Unite ale Americii
80.000 $ – 155.000 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăOperațiuni

Descriere

  • Own operational performance and execution for Walmart Business store-fulfilled Delivery and Pickup
  • Evaluate fulfillment results, customer feedback, and operational data to uncover root causes and improvement opportunities
  • Coordinate cross-functional work to resolve complex customer and operational challenges across Delivery and Pickup
  • Convert business needs and operational findings into requirements and scalable solutions with Product and Engineering
  • Manage initiatives through discovery, testing, launch, performance validation, and ongoing improvement
  • Create operating mechanisms, coordinate dependencies, and reinforce accountability among partner teams
  • Turn recurring issues and operational lessons into lasting capability improvements
  • Use data and operational judgment to flag risks, recommend actions, and guide decisions

Cerințe

  • Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related field plus three years of project management, program management, program operations, or related experience; alternatively, five years of experience in these areas
  • Background in eCommerce, fulfillment, operations, supply chain, product operations, or a related field
  • Strong analytical and problem-solving capability
  • Working fluency across operations, product, and technology
  • Ability to move complex cross-functional initiatives from ambiguity to measurable results
  • Sound operational judgment
  • Clear communication, effective stakeholder management, ownership, and intellectual curiosity
  • Preferred: familiarity with WCAG 2.2 AA, assistive technologies, and digital accessibility practices

Beneficii

  • Performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k) plan
  • Stock purchase program
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short- and long-term disability coverage
  • Company discounts
  • Military leave pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U, including Walmart-paid high school completion, bachelor’s degrees, English Language Learning, and short-form certificate programs
  • Walmart-paid tuition, books, and fees

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