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Mars
Mars
Sponsor pentru viza H1BAlimente și băuturiAsistență medicalăIndustria prelucrătoare
Mars este un producător global care activează în domeniile alimentelor și băuturilor, îngrijirii animalelor de companie, nutriției și sănătății. Portofoliul său include mărci cunoscute de produse de cofetărie și gustări, precum M&M'S, Snickers și Skittles, alături de produse și servicii care sprijină sănătatea și nutriția animalelor de companie. Prin activități care acoperă producția și afacerile axate pe consumatori, Mars recrutează pentru o gamă largă de roluri legate de mărcile, produsele și operațiunile sale globale. Compania pune, de asemenea, accent pe sustenabilitate, aprovizionare responsabilă, incluziune și eforturi pentru îmbunătățirea rezultatelor pentru oameni, animale de companie și planetă.
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Sales Supervisor – Hotel Chocolat, Alexandria, VA

Lead customer experiences, cocoa product demonstrations, and retail operations as a Sales Supervisor at Hotel Chocolat’s Alexandria King Street store. Coach associates and support sales performance through strong service and store execution.

USStatele Unite ale AmericiiVAVirginia
25 $ / oră
La sediuNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăVânzări

Descriere

  • Partner with the Store Manager and Assistant Store Manager to deliver excellent customer experiences, operational standards, and planned financial results
  • Provide on-site leadership that maintains consistent service and performance
  • Work with regional and cluster Assistant Store Managers to execute retail strategy
  • Lead, engage, and develop a high-performing team in line with Hotel Chocolat’s culture
  • Increase sales through customer-focused experiences and effective selling techniques
  • Deliver outstanding service through product knowledge, selling skills, and experiential activities
  • Represent the brand with stakeholders, mall leadership, and the local community
  • Coordinate with Visual, Marketing, and Operations teams to ensure effective execution
  • Build and share knowledge of products, cocoa, allergens, sustainability, and ethics
  • Conduct product tastings and demonstrations
  • Receive deliveries and secure inventory in accordance with Health & Safety standards
  • Maintain product displays, cleanliness, best-before dates, inventory controls, and accuracy
  • Oversee daily operations, hygiene, security, opening, and closing procedures
  • Review store operating budgets and identify efficiency opportunities
  • Put continuous operational improvements into practice
  • Assess, develop, coach, schedule, motivate, and measure associates
  • Increase associate engagement and improve store performance metrics

Cerințe

  • At least two years of customer service experience is essential
  • Retail leadership experience is advantageous
  • Experience collaborating with a team to meet shared goals or targets
  • Flexibility to support colleagues and workload requirements as needed
  • Ability to identify product types and follow guidelines for displays, stock levels, seasonal promotions, and special offers
  • Inventory management experience is preferred
  • Ability to communicate openly, honestly, respectfully, and clearly with colleagues and managers
  • Ability to learn about a broad product range, including how products are grown and produced
  • Interest in cocoa and willingness to learn about different tastes and applicable allergens
  • Ability to hold store keys and complete opening and closing procedures
  • Knowledge of Health & Safety compliance
  • Ability to demonstrate Hotel Chocolat’s values and behaviors

Beneficii

  • Flexible scheduling
  • 401(k) and paid time off
  • Tuition reimbursement program
  • Mental health benefits
  • Eight free face-to-face counseling visits per issue each calendar year
  • Ongoing development programs
  • Corporate and store discounts
  • Career opportunities within the store and Mars Inc.
  • Variable pay
  • Medical and dental benefits

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