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APEXIT
APEXIT
51 – 200 Angajați
B2BConsultanțăÎntreprindere
APEXIT este o companie globală de consultanță IT și servicii profesionale care ajută organizațiile să îmbunătățească experiențele clienților, angajaților, cetățenilor și studenților prin tehnologie. Activitatea sa combină consultanța strategică, implementarea platformelor, serviciile gestionate și dezvoltarea personalizată în domenii precum CRM și experiența clienților, gestionarea forței de muncă, finanțe și ERP, lanțul de aprovizionare, integrări, business intelligence, UI/UX, migrarea în cloud, gestionarea datelor master și soluții asociate internetului obiectelor. Cu o echipă de peste 50 de angajați și sediul în Minneapolis, APEXIT sprijină organizațiile de la planificarea strategică până la gestionarea continuă a platformelor și dezvoltarea personalizată de tehnologii pentru întreprinderi.
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Locurile de muncă ale companiei

Oracle CX Service Architect – Hybrid, United States

Architect Oracle CX Service and the DCS Customer Service Portal for APEXIT’s enterprise clients. Shape scalable integrations and guide delivery across the project lifecycle.

USStatele Unite ale AmericiiHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăArhitect
CloudOracle

Descriere

  • Lead architecture and design for the DCS Customer Service Portal and Oracle CX Service.
  • Turn business needs and service workflows into scalable, maintainable Oracle Cloud CX solutions.
  • Set the direction for portal setup, features, and integrations with supporting systems.
  • Help guide integration architecture and design using Oracle Integration Cloud (OIC).
  • Partner with functional consultants, developers, and integration teams to resolve design and technical issues.
  • Record architecture, design choices, integration points, and technical requirements.
  • Keep solutions aligned with business goals, security needs, privacy standards, and architecture practices.
  • Offer practical guidance through development, testing, deployment, and production readiness.
  • Explain architecture decisions, risks, and recommendations to project stakeholders.
  • Work autonomously while coordinating with the wider team to deliver project outcomes.
  • Pursue ongoing learning through training and certification exams.
  • Contribute expertise to internal initiatives and support colleagues as needed.
  • May train technical staff, interview candidates, assign work, manage workflows, and assess project performance.
  • Handle other assigned responsibilities.

Cerințe

  • At least five years of experience designing Oracle CX architectures.
  • Strong knowledge of Oracle CX Service or Oracle Fusion Service.
  • Experience building customer service portals and their integrations.
  • Working knowledge of Oracle Integration Cloud (OIC) and integration architecture.
  • Able to document technical designs and work with functional, development, and integration teams.
  • Thorough knowledge of IT procedures and practices.
  • Thorough knowledge of Oracle principles and planning.
  • Proficiency with Microsoft Office or similar software.
  • Able and willing to travel when customer projects require it.
  • Reliable, consistent internet access.
  • A professional remote workspace with a suitable background and noise level.
  • Available full time during APEXIT business hours and, when needed, outside those hours.

Beneficii

  • Medical coverage choices including PPO, high-deductible, and copay plans, plus wellness support and Teladoc.
  • Health Savings Account (HSA).
  • Full and limited-purpose Medical Flexible Spending Accounts (FSA).
  • Dental plan options.
  • Vision plan options.
  • Critical illness coverage.
  • Accident coverage.
  • Hospital indemnity coverage.
  • Profit-sharing program.
  • 401(k) plan after the eligibility period.
  • Travel incentive.
  • Employer-paid life and accidental death and dismemberment coverage.
  • Employer-paid short-term disability coverage.
  • Employer-paid long-term disability coverage.
  • Dependent care Flexible Spending Account (FSA).
  • Pay every two weeks by direct deposit.
  • Employee discount marketplace.
  • Life insurance.
  • Prepaid legal services.
  • Pet insurance.
  • Paid time off, sick leave, and holidays.
  • Flexible scheduling.
  • Remote work.
  • Learning and development opportunities.
  • Employee assistance program.

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