APEXIT
APEXIT
51 – 200 Darbinieki
B2BKonsultācijasUzņēmums
APEXIT ir globāls IT konsultāciju un profesionālo pakalpojumu uzņēmums, kas palīdz organizācijām ar tehnoloģiju palīdzību uzlabot klientu, darbinieku, iedzīvotāju un studentu pieredzi. Uzņēmuma darbs ietver stratēģiskās konsultācijas, platformu ieviešanu, pārvaldītus pakalpojumus un pielāgotu izstrādi CRM un klientu pieredzes, darbaspēka pārvaldības, finanšu un ERP, piegādes ķēžu, integrāciju, biznesa inteliģences, lietotāja saskarnes un lietotāja pieredzes, mākoņdatošanas migrācijas, pamatdatu pārvaldības un ar IoT saistītu risinājumu jomā. Ar vairāk nekā 50 darbiniekiem un bāzi Mineapolisā APEXIT atbalsta organizācijas no stratēģiskās plānošanas līdz nepārtrauktai platformu pārvaldībai un pielāgotai uzņēmumu tehnoloģiju izstrādei.

Oracle CX Service Architect – Hybrid, United States

Architect Oracle CX Service and the DCS Customer Service Portal for APEXIT’s enterprise clients. Shape scalable integrations and guide delivery across the project lifecycle.

Apraksts

  • Lead architecture and design for the DCS Customer Service Portal and Oracle CX Service.
  • Turn business needs and service workflows into scalable, maintainable Oracle Cloud CX solutions.
  • Set the direction for portal setup, features, and integrations with supporting systems.
  • Help guide integration architecture and design using Oracle Integration Cloud (OIC).
  • Partner with functional consultants, developers, and integration teams to resolve design and technical issues.
  • Record architecture, design choices, integration points, and technical requirements.
  • Keep solutions aligned with business goals, security needs, privacy standards, and architecture practices.
  • Offer practical guidance through development, testing, deployment, and production readiness.
  • Explain architecture decisions, risks, and recommendations to project stakeholders.
  • Work autonomously while coordinating with the wider team to deliver project outcomes.
  • Pursue ongoing learning through training and certification exams.
  • Contribute expertise to internal initiatives and support colleagues as needed.
  • May train technical staff, interview candidates, assign work, manage workflows, and assess project performance.
  • Handle other assigned responsibilities.

Prasības

  • At least five years of experience designing Oracle CX architectures.
  • Strong knowledge of Oracle CX Service or Oracle Fusion Service.
  • Experience building customer service portals and their integrations.
  • Working knowledge of Oracle Integration Cloud (OIC) and integration architecture.
  • Able to document technical designs and work with functional, development, and integration teams.
  • Thorough knowledge of IT procedures and practices.
  • Thorough knowledge of Oracle principles and planning.
  • Proficiency with Microsoft Office or similar software.
  • Able and willing to travel when customer projects require it.
  • Reliable, consistent internet access.
  • A professional remote workspace with a suitable background and noise level.
  • Available full time during APEXIT business hours and, when needed, outside those hours.

Priekšrocības

  • Medical coverage choices including PPO, high-deductible, and copay plans, plus wellness support and Teladoc.
  • Health Savings Account (HSA).
  • Full and limited-purpose Medical Flexible Spending Accounts (FSA).
  • Dental plan options.
  • Vision plan options.
  • Critical illness coverage.
  • Accident coverage.
  • Hospital indemnity coverage.
  • Profit-sharing program.
  • 401(k) plan after the eligibility period.
  • Travel incentive.
  • Employer-paid life and accidental death and dismemberment coverage.
  • Employer-paid short-term disability coverage.
  • Employer-paid long-term disability coverage.
  • Dependent care Flexible Spending Account (FSA).
  • Pay every two weeks by direct deposit.
  • Employee discount marketplace.
  • Life insurance.
  • Prepaid legal services.
  • Pet insurance.
  • Paid time off, sick leave, and holidays.
  • Flexible scheduling.
  • Remote work.
  • Learning and development opportunities.
  • Employee assistance program.

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