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APEXIT
APEXIT
51 – 200 Zaposleni
B2BPodjetjeSvetovanje
APEXIT je globalno svetovalno podjetje za IT in strokovne storitve, ki organizacijam pomaga izboljšati izkušnje strank, zaposlenih, državljanov in študentov s pomočjo tehnologije. Njegovo delo vključuje strateško svetovanje, uvajanje platform, upravljane storitve in razvoj rešitev po meri na področjih CRM in uporabniške izkušnje, upravljanja delovne sile, financ in ERP, dobavne verige, integracij, poslovne inteligence, UI/UX, migracije v oblak, upravljanja matičnih podatkov ter rešitev, povezanih z internetom stvari. Z ekipo več kot 50 zaposlenih in sedežem v Minneapolisu APEXIT podpira organizacije od strateškega načrtovanja do stalnega upravljanja platform in razvoja prilagojenih poslovnih tehnologij.
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Delovna mesta v podjetju

Oracle CX Service Architect – Hybrid, United States

Architect Oracle CX Service and the DCS Customer Service Portal for APEXIT’s enterprise clients. Shape scalable integrations and guide delivery across the project lifecycle.

USZdružene države AmerikeHibridnoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaArhitekt
OblakOracle

Opis

  • Lead architecture and design for the DCS Customer Service Portal and Oracle CX Service.
  • Turn business needs and service workflows into scalable, maintainable Oracle Cloud CX solutions.
  • Set the direction for portal setup, features, and integrations with supporting systems.
  • Help guide integration architecture and design using Oracle Integration Cloud (OIC).
  • Partner with functional consultants, developers, and integration teams to resolve design and technical issues.
  • Record architecture, design choices, integration points, and technical requirements.
  • Keep solutions aligned with business goals, security needs, privacy standards, and architecture practices.
  • Offer practical guidance through development, testing, deployment, and production readiness.
  • Explain architecture decisions, risks, and recommendations to project stakeholders.
  • Work autonomously while coordinating with the wider team to deliver project outcomes.
  • Pursue ongoing learning through training and certification exams.
  • Contribute expertise to internal initiatives and support colleagues as needed.
  • May train technical staff, interview candidates, assign work, manage workflows, and assess project performance.
  • Handle other assigned responsibilities.

Zahteve

  • At least five years of experience designing Oracle CX architectures.
  • Strong knowledge of Oracle CX Service or Oracle Fusion Service.
  • Experience building customer service portals and their integrations.
  • Working knowledge of Oracle Integration Cloud (OIC) and integration architecture.
  • Able to document technical designs and work with functional, development, and integration teams.
  • Thorough knowledge of IT procedures and practices.
  • Thorough knowledge of Oracle principles and planning.
  • Proficiency with Microsoft Office or similar software.
  • Able and willing to travel when customer projects require it.
  • Reliable, consistent internet access.
  • A professional remote workspace with a suitable background and noise level.
  • Available full time during APEXIT business hours and, when needed, outside those hours.

Ugodnosti

  • Medical coverage choices including PPO, high-deductible, and copay plans, plus wellness support and Teladoc.
  • Health Savings Account (HSA).
  • Full and limited-purpose Medical Flexible Spending Accounts (FSA).
  • Dental plan options.
  • Vision plan options.
  • Critical illness coverage.
  • Accident coverage.
  • Hospital indemnity coverage.
  • Profit-sharing program.
  • 401(k) plan after the eligibility period.
  • Travel incentive.
  • Employer-paid life and accidental death and dismemberment coverage.
  • Employer-paid short-term disability coverage.
  • Employer-paid long-term disability coverage.
  • Dependent care Flexible Spending Account (FSA).
  • Pay every two weeks by direct deposit.
  • Employee discount marketplace.
  • Life insurance.
  • Prepaid legal services.
  • Pet insurance.
  • Paid time off, sick leave, and holidays.
  • Flexible scheduling.
  • Remote work.
  • Learning and development opportunities.
  • Employee assistance program.

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