Atento
Atento
Atento ajută organizațiile să își transforme operațiunile de relații cu clienții prin servicii de externalizare a transformării afacerii (BTO). Pornind de la modelul tradițional de externalizare a proceselor de afaceri (BPO), compania combină interacțiunea cu clienții, analiza datelor, automatizarea, inteligența artificială și tehnologiile cognitive, precum și securitatea cibernetică, pentru a îmbunătăți performanța, competitivitatea și costul total de deținere. Activitatea sa acoperă domenii precum serviciile financiare, telecomunicațiile, comerțul cu amănuntul, utilitățile, sănătatea, industria auto, mass-media, turismul și ospitalitatea, precum și educația, cu sprijinul abordărilor Lean Six Sigma și design thinking.

Operations Analyst - Remote, Rio de Janeiro

Operations Analyst at Atento, a BPO and customer experience transformation company. Validate energy and measurement data with utility providers in a home-based role in Rio de Janeiro.

Descriere

  • Validate and reconcile energy records at interfaces with other utility companies
  • Maintain the accuracy of energy measurements

Cerințe

  • Be at least 18 years old
  • Be pursuing or have completed a university degree or relevant technical training
  • Have the equipment and setup required to work from home
  • Demonstrate strong written and verbal communication
  • Have previous customer service experience
  • Reside in the state of Rio de Janeiro

Beneficii

  • Cost-of-living allowance
  • Meal or food allowance
  • Life insurance
  • Funeral assistance
  • Childcare support, assistance for children with disabilities, babysitting allowance, and childcare assistance
  • Employee product discounts
  • Dental insurance
  • Medical insurance
  • Gym membership and sports activity discounts
  • Discounts through educational partnerships
  • Career development plan
  • Bullla Saúde & Crédito benefits, including pharmacy and store discounts, installment credit, and salary advances
  • Pet insurance

Locuri de muncă similare

Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Deschide
Thermo Fisher Scientific

Senior Clarity PPM Systems Developer

Thermo Fisher Scientific

Lead development and support for Thermo Fisher Scientific’s Clarity PPM platform, including integrations, upgrades, and production releases. Provide advanced troubleshooting, technical governance, mentoring, and SOX-compliant operations.

Deschide