AI Software Engineer, Financial Advisory
EY
Build and deploy GenAI, LLM, and MLOps solutions for EY financial advisory clients across the Middle East and North Africa. Contribute to AI strategy, production delivery, and business development.
Open
Atento helps organizations transform customer operations through Business Transformation Outsourcing (BTO) services. Building on the traditional BPO model, the company combines customer engagement, analytics, automation, AI and cognitive technologies, and cybersecurity to improve performance, competitiveness, and total cost of ownership. Its work spans financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education, supported by Lean Six Sigma and design thinking approaches.
Operations Analyst - Remote, Rio de Janeiro
Operations Analyst at Atento, a BPO and customer experience transformation company. Validate energy and measurement data with utility providers in a home-based role in Rio de Janeiro.
Description
- Validate and reconcile energy records at interfaces with other utility companies
- Maintain the accuracy of energy measurements
Requirements
- Be at least 18 years old
- Be pursuing or have completed a university degree or relevant technical training
- Have the equipment and setup required to work from home
- Demonstrate strong written and verbal communication
- Have previous customer service experience
- Reside in the state of Rio de Janeiro
Benefits
- Cost-of-living allowance
- Meal or food allowance
- Life insurance
- Funeral assistance
- Childcare support, assistance for children with disabilities, babysitting allowance, and childcare assistance
- Employee product discounts
- Dental insurance
- Medical insurance
- Gym membership and sports activity discounts
- Discounts through educational partnerships
- Career development plan
- Bullla Saúde & Crédito benefits, including pharmacy and store discounts, installment credit, and salary advances
- Pet insurance
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