Atento
Atento
Atento ұйымдарға бизнес-трансформация аутсорсингі (BTO) қызметтері арқылы клиенттермен жұмыс істеу операцияларын өзгертуге көмектеседі. Дәстүрлі BPO моделіне сүйене отырып, компания өнімділікті, бәсекеге қабілеттілікті және иеленудің жалпы құнын жақсарту үшін клиенттермен өзара әрекеттесуді, аналитиканы, автоматтандыруды, жасанды интеллект пен когнитивтік технологияларды және киберқауіпсіздікті біріктіреді. Оның қызметі қаржылық қызметтер, телекоммуникациялар, бөлшек сауда, коммуналдық қызметтер, денсаулық сақтау, автомобиль өнеркәсібі, медиа, саяхат және қонақжайлылық, сондай-ақ білім беру салаларын қамтиды. Бұл жұмысты Lean Six Sigma және дизайндық ойлау тәсілдері қолдайды.

Operations Analyst - Remote, Rio de Janeiro

Operations Analyst at Atento, a BPO and customer experience transformation company. Validate energy and measurement data with utility providers in a home-based role in Rio de Janeiro.

Сипаттама

  • Validate and reconcile energy records at interfaces with other utility companies
  • Maintain the accuracy of energy measurements

Талаптар

  • Be at least 18 years old
  • Be pursuing or have completed a university degree or relevant technical training
  • Have the equipment and setup required to work from home
  • Demonstrate strong written and verbal communication
  • Have previous customer service experience
  • Reside in the state of Rio de Janeiro

Артықшылықтар

  • Cost-of-living allowance
  • Meal or food allowance
  • Life insurance
  • Funeral assistance
  • Childcare support, assistance for children with disabilities, babysitting allowance, and childcare assistance
  • Employee product discounts
  • Dental insurance
  • Medical insurance
  • Gym membership and sports activity discounts
  • Discounts through educational partnerships
  • Career development plan
  • Bullla Saúde & Crédito benefits, including pharmacy and store discounts, installment credit, and salary advances
  • Pet insurance

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