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Darede
Darede
201 – 500 Angajați
Cloud computingConsultanțăInteligență artificială
Darede este o companie de cloud computing și consultanță care ajută organizațiile să își planifice, implementeze și îmbunătățească utilizarea tehnologiilor cloud. Activitatea sa include migrarea în cloud, servicii de consultanță, optimizare, operațiuni gestionate și evaluări de securitate, cu accent pe reducerea întreruperilor și îmbunătățirea performanței operaționale. Darede utilizează, de asemenea, inteligența artificială, inclusiv învățarea automată și inteligența artificială generativă, pentru a transforma datele de afaceri în informații practice. Compania deservește organizații din domenii precum finanțele, educația și tehnologia, adaptându-și soluțiile cloud la diferite nevoi operaționale.
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Locurile de muncă ale companiei

Mid-Level AWS Solutions Architect

Manage customer relationships and apply AWS Well-Architected practices to shape tailored cloud solutions. Darede’s consulting work focuses on technical improvements and addressing client needs.

BRBraziliaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăInginer de soluții
AWS

Descriere

  • Oversee a customer portfolio and ensure clients’ needs are addressed.
  • Assess customer goals and requirements, then recommend suitable technical approaches.
  • Develop tailored solutions to solve customer challenges.
  • Use the AWS Well-Architected Framework to uncover risks, improvement areas, and recommended practices.
  • Build trusted client relationships and learn their businesses and technical challenges.
  • Resolve issues proactively to support customer satisfaction.
  • Learn the products, services, and technologies, and explain technical requirements in clear, accessible terms.
  • Work with Sales, Product Development, and Technical Support.
  • Share feedback about customer needs and concerns.
  • Spot technical and operational risks and plan follow-up actions.
  • Review escalation requests and coordinate with the appropriate teams.
  • Find ways to improve the customer experience and internal processes.
  • Assign owners, set next steps and deadlines, and monitor action plans until completion.

Cerințe

  • Bachelor’s degree in engineering, computer science, or a related discipline.
  • Prior experience in a customer-facing position such as Technical Account Manager, Solutions Architect, or Pre-Sales professional.
  • Strong understanding of public cloud platforms, ideally AWS.
  • Solid knowledge of the AWS Well-Architected Framework and its practices.
  • Excellent written and spoken communication.
  • Ability to coordinate and track several requests at once.
  • Familiarity with project management and action plan tracking.
  • Strong analytical and problem-solving abilities.
  • Customer-focused approach and ability to collaborate across teams.

Beneficii

  • Prudential life insurance
  • Birthday gift card
  • Paid day off for your birthday
  • TotalPass membership
  • Profit-sharing bonus (PLR)
  • Health insurance
  • Dental insurance
  • Employee referral bonus program
  • Reimbursement for AWS certification-track exams
  • Discounts and partnerships with educational institutions

Locuri de muncă similare

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Angajați
Asistență medicalăLogisticăOspitalitate
ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

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