Instacart
Instacart
Instacart este o companie de tehnologie și livrare de produse alimentare, axată pe facilitarea cumpărăturilor de alimente și articole esențiale pentru casă. Platforma sa conectează clienții cu cumpărători personali, permite livrarea în doar 30 de minute și ajută gospodăriile să găsească cupoane și oferte relevante. Instacart dezvoltă, de asemenea, instrumente pentru gestionarea condițiilor complexe de livrare, inclusiv redirecționarea comenzilor în timpul fenomenelor meteorologice severe. Compania își descrie ambiția mai largă ca fiind construirea sistemului de operare pentru industria produselor alimentare, promovând în același timp un mediu de lucru flexibil, divers, echitabil și incluziv pentru echipele sale.

Engineering Manager, Site Reliability — Instacart (Canada Remote)

Lead Instacart’s Site Reliability Engineering team in Canada. Guide reliability, scalability, incident response, and operational excellence across the grocery technology marketplace.

Descriere

  • Manage, mentor, and grow a team of Site Reliability Engineers
  • Establish technical priorities for reliability, scalability, availability, performance, and operational readiness
  • Collaborate with engineering, product, security, infrastructure, and other partner teams
  • Set reliability standards, shape system designs, and deliver improvements to customer and developer experiences
  • Own incident management, response, post-incident learning, service-level objectives, capacity planning, observability, and ongoing risk reduction
  • Advance automation and self-service tools that reduce operational toil and increase deployment confidence
  • Balance immediate operational demands with long-term investments in a rapidly growing environment
  • Present reliability risks, delivery status, tradeoffs, and decisions to technical and non-technical stakeholders
  • Make sound decisions amid uncertainty, contribute during incidents, and help teams learn from failures

Cerințe

  • Bachelor’s degree in computer science, engineering, or a related technical discipline, or equivalent practical experience
  • At least seven years of experience in software engineering, infrastructure engineering, Site Reliability Engineering, or a comparable field
  • At least two years of experience managing, mentoring, or leading engineering teams
  • Professional experience with cloud infrastructure, distributed systems, networking, containers, orchestration platforms, or related production technologies
  • Experience leading or supporting production incident response, post-incident reviews, reliability improvements, and operational readiness programs
  • Ability to communicate technical risks, priorities, and tradeoffs to engineering leaders and cross-functional partners
  • Preferred: leadership experience with Site Reliability Engineering, platform engineering, infrastructure engineering, or developer productivity teams
  • Preferred: experience running highly available services at significant scale and improving service-level objectives, observability, capacity, or disaster recovery
  • Preferred: experience with infrastructure as code, continuous delivery, monitoring, logging, tracing, and automated remediation
  • Preferred: experience creating or scaling reliability programs across multiple engineering teams
  • Preferred: ability to build alignment, work through ambiguity, and convert complex technical problems into practical plans
  • Preferred: empathetic, transparent, direct, collaborative leadership focused on inclusive team development

Beneficii

  • Option to work from home, an office, or a coffee shop
  • Regular events held in person
  • Equity grant for new hires
  • Annual equity refresh grants
  • Competitive compensation and benefits

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