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Credit Counselling Society
Credit Counselling Society
51 – 200 Angajați
EducațieFinanțeNonprofit
Credit Counselling Society este o organizație canadiană nonprofit axată pe sprijinirea consumatorilor în gestionarea datoriilor și construirea unei baze financiare mai solide. Serviciile sale includ consiliere de credit gratuită și la cost redus, îndrumare pentru întocmirea bugetului, planificarea rambursării datoriilor, consolidarea datoriilor și sprijin pentru procedurile de faliment, educație financiară, ateliere și seminare online. Consilierea este disponibilă prin telefon, în persoană și online, iar resursele confidențiale sunt concepute pentru a-i ajuta pe oameni să răspundă acțiunilor de recuperare a datoriilor, să își înțeleagă opțiunile și să își îmbunătățească alfabetizarea financiară pe termen lung. Organizația colaborează, de asemenea, cu locuri de muncă și furnizori de servicii pentru a oferi inițiative educaționale și instrumente practice pentru bunăstarea financiară.
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Locurile de muncă ale companiei

Credit Counsellor (Hybrid, Canada)

Support Canadians facing debt and financial difficulties as a Credit Counsellor with Credit Counselling Society. Provide tailored counselling, debt-management guidance, and continued client support.

CACanada
60.840 $ – 68.848 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: francezăConsilier

Descriere

  • Evaluate clients’ income, expenses, debts, and broader financial circumstances
  • Recommend individualized approaches for managing and resolving outstanding debt
  • Support clients enrolled in a Debt Management Program when appropriate
  • Help clients reduce their debt through interest relief arrangements
  • Respond to client questions and conduct follow-ups that reinforce financial stability
  • Guide people through financial hardship with empathy and professionalism
  • Complete the organization’s training and obtain the CFC certification within two years
  • Work variable shifts, including six Saturdays each year
  • Work remotely, with up to one office day weekly for employees near a CCS location
  • Take part in occasional in-person meetings or events with advance notice
  • Strengthen team relationships through online chat communities and culture activities

Cerințe

  • A post-secondary degree or diploma is helpful but not essential
  • Three to five years of experience in financial services, counselling, social services, or a comparable field
  • Strong written, verbal, and interpersonal communication abilities
  • A sincere commitment to helping people and contributing effectively within a team
  • A focused, results-oriented approach to work
  • Ability to influence and coach clients, address concerns, and navigate objections
  • Well-developed organization skills, including prioritization, multitasking, and time management
  • Availability for variable shifts scheduled between 7:30 AM and 8:00 PM local time
  • Willingness to work early-morning shifts when needed
  • Availability for six Saturday shifts annually
  • English and French fluency in written and spoken communication is an asset
  • Ability to complete the Certified Financial Counsellor Canada (CFC) certification within two years of starting
  • Eligibility to work full-time in Canada

Beneficii

  • A 35-hour work week
  • Generous paid time-off provisions
  • Three weeks of vacation from the start of employment
  • Three CCS days for discretionary use
  • Six sick or personal days each year
  • Comprehensive health and wellness coverage
  • Prescription drug coverage
  • Extended health and dental insurance
  • Health Spending Account
  • Wellness Spending Account
  • Long-term savings plan with employer matching up to 5% during the first five years, increasing after the fifth and tenth anniversaries
  • Education reimbursement of up to $2,500 per year
  • Two-tier employee development program
  • Additional mentoring opportunities
  • Paid day off for moving or getting married
  • Gifts recognizing significant personal events and service milestones
  • Employee and family assistance program with counselling and support resources
  • Hybrid remote-work arrangement
  • Culture Club chat groups and activities
  • Periodic in-person meetings or events

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