LogoFresh Jobs Ahead
PCMI
PCMI
201 – 500 Darbinieki
AutobūveKonsultācijasLoģistika
PCMI develops SaaS software for finance and insurance product administration. Its PCRS platform supports warranty and service contract management, claims processing, payments, and regulatory compliance, helping third-party administrators, manufacturers, dealers, and lenders coordinate complex workflows. The product suite includes PCRS F&I, PCRS Consumer, and TruComply, with tools for contract administration, claims intelligence, and compliance. PCMI’s systems connect with partner platforms and handle contract, claims, and payment activity across global markets.
LinkedIn
Vakances uzņēmumā

Application Consultant, SaaS Implementations

Implement PCMI’s SaaS platform for extended warranties, finance and insurance, and service contracts. Guide enterprise customers through workflow design, testing, adoption, and system improvements.

USAmerikas Savienotās ValstisALAlabamaCTKonektikutaFLFloridaILIlinoisaKYKentukiLALuiziānaMAMasačūsetsaMIMičiganaMOMisūriNENebraskaNHŅūhempšīraNMŅūmeksikaNCZiemeļkarolīnaOHOhaioPAPensilvānijaSCDienvidkarolīnaTXTeksasaWIViskonsina
80 000 $ – 90 000 $ / gads
AttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuKonsultants

Apraksts

  • Facilitate planning and design workshops.
  • Train customers to use PCRS.
  • Help clients make key decisions and apply best practices.
  • Advise customers on business solutions and product adoption.
  • Address business challenges and process gaps.
  • Lead consultative customer sessions in person and online.
  • Review business operations and methods to identify best practices.
  • Recommend responses to customer pain points, gaps, needs, and goals.
  • Conduct user acceptance testing with customers.
  • Assess operations after implementation to strengthen product adoption and improve business processes.
  • Apply PCRS administration platform expertise across customers’ end-to-end business operations.
  • Prepare project analysis materials, including business requirements, scope matrices, use cases, sequence diagrams, future-state proposals, and user acceptance test plans.
  • Meet regularly with the project team to review deliverables and deadlines.
  • Create and carry out test plans.
  • Assist with system conversions, upgrades, and enhancements.
  • Maintain at least 80% utilization within Professional Services.

Prasības

  • Bachelor’s degree in business administration, information technology, or a related field.
  • 2–4 years of experience as an application consultant in SaaS professional services.
  • Experience across all aspects of enterprise SaaS implementations.
  • Previous experience in the automotive industry, particularly aftermarket warranty services.
  • Knowledge of automotive finance and insurance is a strong plus.
  • Broad knowledge of insurance administration systems, business applications, and content management solutions.
  • Availability to travel to client meetings, up to 5–10%.
  • Remote hiring is limited to Alabama, Connecticut, Florida, Georgia, Illinois, Kentucky, Louisiana, Massachusetts, Michigan, Missouri, North Carolina, Nebraska, New Hampshire, New Mexico, Ohio, Pennsylvania, South Carolina, Texas, and Wisconsin.

Priekšrocības

  • Health, dental, and vision insurance.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Short- and long-term disability insurance.
  • Company-paid life insurance.
  • Voluntary life insurance.
  • Voluntary accident insurance.
  • Employee Assistance Program.
  • 401(k) with company match.
  • Commuter benefits.
  • Paid time off accrued each pay period.
  • 10 paid holidays.
  • Paid parental leave.
  • Professional development opportunities.
  • Employee events.
  • Wellness programs.
  • Employee discount programs.

Saistītās vakances

Johnson & Johnson

Director, Patient and Customer Experience – Johnson & Johnson, Singapore

Johnson & Johnson
H1B vīzas sponsorsFarmaceitiskie produktiVeselības apdrošināšanaVeselības aprūpe
SGSingapūraHibrīdiPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuKlientu atbalsts

Lead Johnson & Johnson’s APAC patient experience, patient support and commercial AI strategy from Singapore. Drive regional customer experience adoption, market execution and cross-functional healthcare innovation.

Atvērt
Salonkee

German-Speaking Customer Support Specialist

Salonkee
51 – 200 Darbinieki
SaaSSkaistumsTirdzniecības vieta
LULuksemburga
39 000 € – 42 000 € / gads
HibrīdiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: vācuNepieciešamā Valoda: angļuKlientu atbalsts

Support salon customers using Salonkee’s software, handling billing questions, technical troubleshooting, and platform guidance. Communicate in German and English by phone, chat, and email.

Atvērt