Maximus
Maximus
„Maximus“ padeda vyriausybinėms agentūroms įgyvendinti ir modernizuoti svarbias viešąsias programas sveikatos priežiūros, socialinių paslaugų, gynybos, nacionalinio saugumo ir civilinių paslaugų srityse. Įmonės veikla apima dirbtinį intelektą ir analitiką, debesijos sprendimus ir kibernetinį saugumą, skaitmenines platformas, kontaktų centrus, teisės gauti paslaugas nustatymo ir registracijos sistemas, klinikines paslaugas, „Medicaid“ sprendimus įmonėms, konsultavimą bei programų veiklos vykdymą. Federalinius, valstijų ir vietos valdžios klientus aptarnaujančios komandos derina technologijas su praktiniu paslaugų teikimu, kad pagerintų žmonių prieigą prie viešųjų paslaugų ir padėtų agentūroms pasiekti savo tikslus.

Remote Clinical Administrator, Maine Long-Term Care

Support Maximus’s Maine long-term care referral program remotely by reviewing provider documents, verifying records, and helping coordinate access to community services.

Aprašymas

  • Investigate provider document discrepancies and help resolve them.
  • Check system entries for accuracy and review the quality of scanned data and images.
  • Apply established procedures for indexing and imaging documents.
  • Protect the confidentiality and security of sensitive information.
  • Process different types of long-term care referrals and research records across multiple systems.
  • Coordinate communications and guide community members, providers, and facilities on long-term care services.
  • Work independently while collaborating with a supportive team.
  • Join the rotating weekend coverage schedule once a month after training.
  • Provide education and guidance to community members, providers, and facilities regarding long-term care services.
  • Collaborate with a supportive team while working independently.
  • Provide rotating weekend coverage once a month after training.

Reikalavimai

  • A high school diploma, GED, or equivalent.
  • Zero to two years of relevant experience.
  • At least two years of experience in a fast-paced clinical office.
  • Experience managing inbound and outbound customer service calls.
  • Ability to work independently and collaboratively with a team.
  • Proficiency with Microsoft Office applications, including Outlook, Teams, OneNote, and Excel.
  • Reliable high-speed internet service with at least 20 Mbps download (50 Mbps for shared connectivity) and 5 Mbps upload.
  • A private, secure workspace.
  • Preferred: at least one year of experience researching and reviewing client accounts.
  • Preferred: familiarity with Maine’s Long-Term Care Services Program.
  • Preferred: experience with the Genesys phone system.
  • Preferred: strong organizational, communication, and multitasking skills.
  • Preferred: strong organizational, communication, and multitasking skills.
  • Preferred: strong organizational, communication, and multitasking skills.

Privalumai

  • Flexible work-life balance support.
  • Performance-based bonuses.
  • Medical, dental, vision, and prescription coverage, plus partially funded HSA plans.
  • Life insurance.
  • Discounts on auto, home, renter’s, and pet insurance.
  • 401(k) plan with company matching.
  • Paid time off, holidays, and extended sick leave.
  • Short- and long-term disability coverage.
  • Employee Assistance Program for physical, emotional, and financial well-being.
  • Employee recognition platform.
  • Tuition reimbursement.
  • Employee perks and discounts.
  • Wellness programs and resources.
  • Professional development through training, workshops, and conferences.
  • Company-paid renewal costs for employee licenses and certifications.
  • Company-provided computer equipment.

Susiję darbai

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Liberty Mutual Insurance