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U.S. Bank
U.S. Bank
ConsultingInsuranceLogistics
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.
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Small Business Relationship Banker 2 – East Cleveland Area

Serve small businesses across Ohio branches with deposit, lending, treasury management, payment, and related financial solutions. Grow relationships through prospecting, consultative sales, financial guidance, and disciplined follow-through.

USUnited StatesOHOhio
$33 – $41 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredBankerGeneral

Description

  • Serve as the primary Small Business Banking partner for assigned branches and client relationships
  • Deliver comprehensive financial solutions to small businesses generating $500K to $2.5 million in annual revenue
  • Support two to three branch locations as a dedicated resource for branch teams
  • Address complex small-business client needs and growth opportunities
  • Build and strengthen client relationships through proactive outreach, structured discovery, consultative selling, and consistent follow-through
  • Interpret financial information, cash-flow patterns, client goals, operating cycles, and risk indicators to provide practical guidance and recommend appropriate solutions
  • Conduct external prospecting and sales activities to increase revenue and meet assigned financial and growth targets
  • Assess client priorities and match products and services to growth, efficiency, and risk-management objectives
  • Recommend business deposits, lending and credit products, treasury management, payments, business credit cards, digital tools, cash-flow solutions, and other small-business offerings
  • Build partnerships with branch teams, centers of influence, clients, and colleagues across other business lines
  • Manage relationship ownership from handoff and decision-making through follow-up, activation, usage, and demonstrated client value
  • Share referral results, effective sales and service practices, and insights about newly established small-business relationships with assigned branches
  • Balance client acquisition, relationship expansion, and service while maintaining accurate CRM practices and responsible banking standards
  • Support the Mayfield, Wilson-Mills, Woodmere, and Willoughby offices

Requirements

  • Bachelor’s degree in business, accounting, finance, or equivalent experience combined with relevant professional experience
  • At least five years of experience in customer service, consultative sales, networking, prospecting, and/or small-business banking
  • Registration with the National Mortgage Licensing Service under the S.A.F.E. Act of 2008 and Regulation Z
  • Continued compliance with all applicable legal and regulatory registration requirements
  • Satisfactory criminal and credit history
  • Strong written and verbal communication abilities
  • Knowledge of banking operations, products, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices
  • Ability to work from a U.S. Bank location five days each week
  • Ability to drive at least two hours per week
  • Ability to follow U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and applicable workplace conduct and safety requirements

Benefits

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short- and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) plan and employer-funded retirement plan
  • Paid vacation ranging from two to five weeks based on salary grade and tenure
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accrued at one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise required by law
  • Incentive and recognition programs
  • Employee equity stock purchase opportunity
  • 401(k) contributions and pension

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