Deepgram is a voice AI company that develops APIs for speech-to-text, text-to-speech, and language understanding. Its platform helps developers create real-time voice applications, including conversational AI, contact center tools, and medical transcription workflows. By processing spoken language with an emphasis on accuracy, speed, and cost efficiency, Deepgram enables organizations across healthcare, logistics, consulting, and other sectors to turn voice data into useful information and interactive experiences.
Senior Manager, Internal Communications
Lead internal communications at Deepgram, a Voice AI company, aligning employees around company priorities. Shape executive messaging, the company narrative, and communication systems for a distributed workforce.
Description
- Keep employees informed and aligned with company priorities through clear, timely communications.
- Build internal communication systems, channels, schedules, and practices.
- Work with the CEO and executive team on all-hands meetings, memos, Slack messages, and other employee updates.
- Write and refine communications in executives’ voices.
- Plan communication strategies for major company moments.
- Partner with the Chief Strategy Officer to explain the company’s mission, strategy, priorities, and story.
- Make complex business and technical information accessible to employees.
- Work with the People team on culture and employee experience communications.
- Use data, AI, and other technology to assess and improve communication effectiveness.
- Support executive communications, the company narrative, employee advocacy, and broader communications priorities.
- Report to the Head of Communications.
Requirements
- Extensive internal communications experience, including ownership of internal communications at a fast-growing company.
- Experience or strong judgment in keeping remote or distributed teams connected.
- Ability to earn executive trust, write in executive voices, offer candid feedback, and handle sensitive information discreetly.
- Ability to design communication structures, channels, schedules, and systems.
- An AI-focused approach to drafting, editing, summarizing, measuring communications, and building workflows or agents.
- Ability to write clearly and quickly across formats, from CEO all-hands narratives to Slack announcements.
- Ability to explain complex technical and business news in plain language for varied audiences.
- Ability to use data and feedback to assess and improve communications.
- Preferred, not required: 5–8+ years in communications, primarily internal or executive communications at a high-growth technology company.
- Preferred, not required: Experience at a fully remote or globally distributed company.
- Preferred, not required: Experience communicating major company moments, such as fundraises, launches, leadership changes, or reorganizations.
- Preferred, not required: Experience building an employee advocacy program.
- Preferred, not required: Experience at an AI, developer-first, or technical B2B company.
- Preferred, not required: Experience building or owning an AI-powered communications workflow or tool.
Benefits
- Equity
- Bonus
- Fully remote work arrangement
- Opportunity to experiment with AI tools and workflows as part of the operating model