Senior Director of AI Enablement and Adoption – Nashville Hybrid
Lead enterprise AI adoption, automation, training, and governance for Mosai’s healthcare care-coordination platform. Promote safe, effective AI use across regulated business functions.
Description
- Own the enterprise AI adoption roadmap by sequencing functions, assigning sponsors, and defining cycle-time, cost, or quality outcomes.
- Deliver role-based enablement through training, workflow playbooks, office hours, and an AI champions network.
- Find and implement high-impact internal automation across support, revenue cycle, clinical operations, finance, and go-to-market teams.
- Validate automation results with function owners and transition supported workflows for ongoing use.
- Manage the approved employee AI toolset, recommending additions or retirements based on usage data and return-on-investment analysis.
- Track adoption and provide monthly updates to functional leaders and quarterly reports to the executive team.
- Directly lead and supervise a team.
- Own the employee AI acceptable-use policy.
- Establish and maintain approval processes and an inventory of employee-facing AI tools with Security, Legal, and Compliance.
- Oversee internal AI data-handling standards covering PHI, retention, and vendor model-training provisions.
- Lead training, attestations, and misuse escalations while incorporating AI risks into the enterprise risk process.
- Work with functional leaders to select use cases and improve adoption timelines.
- Coordinate with IT and Security on identity, access, licensing, and monitoring.
- Collaborate with Legal and Procurement on vendor terms, BAAs, and data-use commitments.
- Support Product and Engineering teams developing customer-facing AI through enablement materials and subject-matter expertise.
Requirements
- At least six years of experience in technology, data, product, or operations.
- At least two years leading a program that changed how a large workforce operates.
- Hands-on proficiency with current AI tools, including assistants, agents, retrieval, prompt and context engineering, and their limitations.
- Demonstrated success driving adoption through usage and outcome metrics across teams outside your direct reporting line.
- Practical understanding of AI risk and data handling in regulated settings, including HIPAA and SOC 2.
- Able to teach skeptical, non-technical audiences how to use unfamiliar tools.
- Preferred: Experience leading AI or automation adoption in healthcare or another regulated industry.
- Preferred: Familiarity with clinical or revenue-cycle workflows.
- Preferred: Experience scaling training programs or communities of practice.
- Able to work in a hybrid role based in Jacksonville or Nashville.
- Authorized to work in the United States, with eligibility verified through E-Verify if selected.
Benefits
- Mosai is an equal opportunity employer.
- Reasonable accommodations are available for individuals with disabilities.
- Employment eligibility is verified through E-Verify.