EverCommerce develops integrated SaaS products for service-based businesses, combining tools for marketing, daily operations, and customer engagement in one digital platform. Founded in 2016, the company serves more than 500,000 businesses worldwide across areas such as home and field services, health services, and fitness and wellness. Its software supports small and medium-sized companies as they modernize their customer interactions, improve operational efficiency, and build lasting relationships through web and mobile applications.
Senior Account Manager - Healthcare SaaS (Remote, US)
Grow EverHealth’s healthcare SaaS customer base through DrChrono upselling, cross-selling, and revenue cycle management solution sales. Own prospecting, product demonstrations, proposals, and full-cycle account expansion.
Description
- Prospect daily within the assigned segment of the existing customer base
- Build and manage a qualified upsell and cross-sell pipeline in Salesforce and other sales tools
- Create and execute sales strategies that increase revenue and expand the customer base
- Prepare and present product demonstrations and customer proposals
- Guide inbound opportunities from the initial meeting through contract close
- Generate new opportunities through proactive outbound outreach
- Record, monitor, and report sales activity while preparing quotes, sales orders, and contracts
- Partner with Implementation and RCM teams to support smooth onboarding for upgraded customers
- Track competitive developments and position products and RCM services effectively
- Represent the company at industry events and trade shows
- Collaborate with marketing to reinforce the organization’s brand
Requirements
- At least four years of experience in software sales, account management, healthcare services sales, or a combination of these areas
- Demonstrated ability to build client relationships and expand existing accounts
- Strong technical aptitude and the ability to quickly learn the relevant medical-specialty domain
- Extensive knowledge of healthcare, particularly EMR and practice management technology
- Experience selling or supporting revenue cycle management services
- Consistent success managing complete sales cycles and meeting or surpassing targets and quotas
- Comfort working independently without daily management supervision
- Strong skills in handling objections and negotiating pricing
- Ability to explain product workflows clearly
- Excellent organization and time management skills
- Experience delivering virtual client presentations and product demonstrations
- Authorization to work in the United States without sponsorship
- Willingness to travel to the Denver headquarters or other offices across North America
Benefits
- Choice of in-office, remote, or hybrid work within your country of employment
- Comprehensive health and wellness coverage, including an annual wellness stipend
- 401(k) plan with a company match
- Additional annual wellness stipend
- Flexible, generous paid time off
- Employee Stock Purchase Program