NVISION Eye Centers
NVISION Eye Centers
1,001 – 5,000 Employees
B2CHealthcare
NVISION Eye Centers is a multi-location healthcare provider focused on vision correction, surgical eye care, and comprehensive ophthalmic services. Its offerings include LASIK and other refractive procedures such as Contoura LASIK, SMILE, PRK, EVO ICL, and refractive lens exchange, along with cataract surgery, intraocular lens options, glaucoma treatment, retina care, dry eye services, corneal procedures, cosmetic eye treatments, and vision exams with diagnostic testing. With clinics across states including California, Oregon, Arizona, Texas, and Utah, NVISION serves patients seeking both elective and medically indicated eye care through consultations, patient resources, financing options, and a lifetime commitment program.

Remote Inside Sales Agent - Call Center

Remote inside sales role with NVISION Eye Centers, helping prospective patients understand vision correction options, address concerns, and schedule consultations across clinic locations.

Description

  • Connect with prospective patients through confident, professional, and engaging initial calls
  • Turn inbound inquiries into scheduled consultations through consultative selling and relationship building
  • Explain procedures, financing options, and the NVISION patient experience
  • Address objections and help uncertain callers feel comfortable taking the next step
  • Provide a concierge-level patient experience that exceeds expectations
  • Conduct outbound follow-ups to re-engage prospects and improve conversions
  • Build trust while representing surgeons and clinical teams professionally
  • Support anxious or upset callers with empathy and sound judgment
  • Schedule appointments accurately across multiple clinic locations
  • Work with clinic teams to support patient retention and satisfaction
  • Keep product knowledge current and stay informed about offerings and processes
  • Achieve and exceed conversion, booking, and patient satisfaction targets

Requirements

  • At least two years of sales or customer engagement experience, such as inside sales, retail, real estate, appointment setting, or hospitality
  • Demonstrated ability to guide conversations and convert opportunities into appointments or sales
  • Excellent verbal communication skills with a confident, professional approach
  • Competitive, goal-focused mindset and strong work ethic
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong emotional intelligence and an ability to build rapport quickly
  • Healthcare, aesthetics, elective procedure, or ophthalmology experience is advantageous
  • English/Spanish bilingual ability is advantageous
  • Must be based in California, Arizona, Oregon, Texas, or Utah

Benefits

  • Potential to earn incentive compensation

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