Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf develops technology for banks, retailers, and grocers, helping them modernize customer experiences and day-to-day operations. Its portfolio includes scalable, AI-enabled solutions, support platforms, and services designed to respond to changing demands across financial services and retail. The company also emphasizes sustainability and broader access to financial services through more efficient, environmentally conscious technology.

Remote Field Service Technician, Illinois

Install, maintain, troubleshoot, and repair Diebold Nixdorf hardware and software at customer sites. Support banking and retail customers with scheduled service, product guidance, and training.

Description

  • Install and maintain product hardware and software, diagnose faults, and provide technical support, primarily at customer sites.
  • Carry out scheduled inspections, cleaning, and other services across an assigned territory.
  • Complete minor product repairs.
  • Check that products operate correctly, resolving issues or escalating them under established procedures.
  • Arrange service visits and complete the required paperwork.
  • Help customers understand product functions and address their service needs.
  • Use diagnostic tools to identify hardware and software faults.
  • Repair hardware components.
  • Clean and adjust mechanical parts.
  • Configure and install relevant software.
  • Carry out preventive maintenance and routine checks.
  • Replenish consumables as instructed.
  • Install, relocate, add, modify, and remove hardware and software products.
  • Show customers how to use installed hardware and software, and provide training.
  • Take part in training, KPI initiatives, and special projects.

Requirements

  • Relevant education or equivalent work experience.
  • At least 1–2 years of relevant field service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver's license and driving record that meet Diebold Nixdorf fleet requirements.

Benefits

  • Equal opportunity employer.
  • Diverse and inclusive workplace.
  • Hardware and software training offered on the job, in the classroom, and online.

Related Jobs

New Frontier Immigration Law

Business Immigration Attorney – Phoenix

New Frontier Immigration Law
11 – 50 Employees
B2CLegal

Advise entrepreneurs, executives, and companies on U.S. employment-based immigration matters. Lead client consultations, build relationships, and manage complex immigration cases and filings.

Open